Valet Parking Attendant Career
1 week ago
Parking Management Services is seeking a Valet Parking Attendant to join our team. As a key member of our guest services team, you will be responsible for creating a positive first impression and ensuring a seamless outstanding experience for our guests.
Job OverviewThis role involves providing excellent customer service and safely and efficiently managing valet parking services. You will collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
Responsibilities:- Greet guests with warmth and professionalism upon arrival, assist with the check-in and check-out process, and provide information about the hotel's amenities.
- Safely handle guests' luggage, transporting it to and from rooms promptly, and offer assistance with carrying luggage and providing information about room features.
- Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles, safely drive and park vehicles, adhering to company and safety standards.
- Provide information about the hotel's facilities, services, and local attractions, respond to guest inquiries and requests promptly and professionally.
- Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services, relay important information about guest preferences and special requests.
- Monitor the entrance area for any suspicious activity and report concerns promptly, adhere to safety and security procedures to ensure the well-being of guests and their belongings.
- Minimum 18 years of age, customer service experience, valid driver's license.
- Ability to pass a background check and motor vehicle record (MVR) check, capability to run, retrieve vehicles, and lift luggage up to 50 pounds.
- Preferred, but not required: ability to drive a standard (stick-shift) vehicle, ability to use personal cell phone for work purposes.
- Customer-focused mindset with a commitment to providing exceptional service, physical ability to lift and transport luggage, stand for extended periods, and work outdoors.
- Flexibility to work varied shifts, including weekends and holidays.
- Competitive hourly wage ranging from $14 to $20+ per hour (average rate of base pay, plus tips and potential bonuses).
- Opportunities for professional development and advancement within the company, growth opportunities within the company.
- Flexible schedules to accommodate your lifestyle, comprehensive training programs and ongoing support.
- Referral Incentive Program, exciting lifestyle benefits, rewards, and recognition.
- Employee discounts on accommodations, dining, and other services, daily cash and digital tips for tipped positions.
- Employee uniforms for hourly field positions.
Parking Management Services is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply. The estimated salary for this position is $16-$22 per hour, depending on experience.
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