Patient Services Coordinator

2 weeks ago


Parkersburg, West Virginia, United States WVU Medicine Full time

Position Overview:
We are seeking a dedicated individual to fulfill the role of a healthcare receptionist. This position is essential in ensuring effective communication within our medical office while providing exceptional service to our patients.

Key Responsibilities:
The following duties are integral to the role and may include, but are not limited to:

  • Welcoming patients and visitors with professionalism and courtesy, ensuring a positive first impression.
  • Managing patient records by obtaining necessary consents for documentation and ensuring accurate filing.
  • Coordinating referrals and scheduling appointments based on clinical information.
  • Preparing and organizing patient charts, demonstrating proficiency in scanning and indexing.
  • Maintaining office supplies to support daily operations.
  • Accurately entering and updating patient demographic information in the system.
  • Processing incoming records and ensuring timely communication with healthcare providers.
  • Familiarity with end-of-day procedures to ensure a smooth workflow.
  • Assisting in various departmental tasks as required.

Qualifications:
Minimum Requirements:

  • High school diploma or equivalent.
Preferred Experience:
  • Previous experience in a medical office setting is advantageous.

Physical and Environmental Considerations:
This role requires the ability to sit for extended periods and maintain a clean and safe work environment, adhering to infection control protocols.

Skills and Competencies:
Successful candidates will demonstrate:

  • Proficiency in office equipment operation, including computers and telecommunications.
  • Excellent verbal communication skills.
  • The ability to prioritize and manage multiple tasks effectively.
  • Strong organizational skills and attention to detail.
  • Capability to interact harmoniously with diverse individuals.
  • Basic computer literacy.

Work Schedule:
This position typically requires a commitment of 40 hours per week.

Company Overview:
WVU Medicine is an equal opportunity employer, committed to fostering a diverse workforce and welcoming applications from all qualified individuals.



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