Patient Registration Specialist

2 weeks ago


Parkersburg, West Virginia, United States West Virginia University Health System Full time


Position Overview:
We are seeking a dedicated individual to manage patient registration and financial responsibilities within our healthcare system. This role involves a variety of administrative and clerical tasks aimed at ensuring a smooth patient experience.

Key Responsibilities:

  1. Collect and input demographic, billing, and insurance information from patients or their representatives into the registration and billing systems.
  2. Provide patients with essential information regarding insurance, billing procedures, and hospital policies.
  3. Facilitate managed care processes by obtaining necessary pre-certifications and authorizations.
  4. Prepare and present consent forms and privacy notices to patients for their signatures.
  5. Collect necessary payments, issue receipts, and document transactions accurately in the system.
  6. Ensure proper patient identification through armband preparation.
  7. Balance daily financial transactions and follow up on accounts as required.
  8. Conduct necessary screenings and gather relevant information for insurance coverage.
  9. Perform medical necessity checks and complete required notices as needed.
  10. Manage patient scheduling, including appointments, rescheduling, and cancellations.
  11. Verify order completeness and validate against scheduled services.

Physical Requirements:
This position requires the ability to meet various physical demands, including frequent walking, standing, and manual dexterity for operating office equipment.

Working Environment:
The role is set in a high-volume, fast-paced environment with regular interaction with patients and medical staff.

Skills and Qualifications:
1. Proficiency in relevant computer software and systems.
2. Strong attention to detail and organizational skills.
3. Excellent communication abilities, both written and verbal.
4. Basic understanding of medical terminology and insurance processes.

Company Overview:
We are committed to fostering a diverse workforce and encourage applications from all qualified individuals.



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