Customer Service Representative
2 months ago
**About the Role**
At Michaels Stores, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.
**Key Responsibilities**
- Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Assist customers in finding products, answering questions, and making recommendations to drive sales and enhance the shopping experience.
- Ensure a fast and friendly checkout experience, processing transactions accurately and efficiently.
- Participate in visual merchandising and inventory management to maintain a visually appealing store environment.
- Collaborate with colleagues to achieve sales goals, promote products, and drive business results.
**What We Offer**
As a Customer Service Team Member at Michaels Stores, you will enjoy a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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