Tax Professional

2 weeks ago


Flower Mound, Texas, United States Jackson Hewitt Full time
Client Service Associate

We are seeking a highly skilled and customer-focused individual to join our team as a Client Service Associate. As a key member of our tax team, you will be responsible for providing exceptional client experiences and delivering essential support to our clients.

Key Responsibilities:
  • Actively engage with clients to confirm appointments and follow up with past and potential clients
  • Distribute marketing materials and keep clients engaged during wait times
  • Provide support and answer questions about taxes, tax preparation, and the tax interview process
Requirements:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
What We Offer:
  • Opportunities for advancement within the organization or as a tax professional
  • Free tax preparation training and PTIN registration
  • Free continuing tax education
  • Enrolled Agent materials and testing reimbursement
  • Discounted Friends and Family tax returns (terms apply)

We are committed to providing a welcoming and customer-focused environment for our clients. If you are a motivated and customer-centric individual who is eager to learn and grow, we encourage you to apply for this exciting opportunity.


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