Claims Operations Support Assistant
2 weeks ago
Argo Group is a leading specialty insurance company that values respect, equality, wellness, and opportunity. We're an innovative organization that's agile and big enough to make a difference in our industry.
Our flexible workplace is designed to ensure all employees feel comfortable bringing their whole selves to work, confident in their treatment, and recognized for their performance. We prioritize equal opportunities for success and provide a supportive environment where skill meets opportunity.
As a Claims Operations Support Assistant at Rockwood Casualty Insurance Company, a division of Argo Group, you'll provide clerical support to claims adjusters in the daily management of claims. Your tasks will include processing claims-related paperwork, data entry, and communication with insureds and agents.
Key Responsibilities:- Process claims-related tasks, including pay drafts, closings, short terms, reserve changes, and lost time set-ups.
- Manage daily underwriting tasks, including cancellations, reinstatements, new business, renewals, and endorsements.
- Process monthly invoices for insureds and agents.
- Proof data entries for regulatory reporting.
- Assist with postal mail and provide backup support to the mail room.
- Perform work in a logical, orderly, and skillful manner.
- Maintain a high level of quality work.
- Use proper protocol and instructions when making decisions.
- Keep manual errors to a minimum and ensure accuracy.
- Work independently with minimal supervision and safeguard confidential information.
- Good business acumen and ability to prioritize workload, handle multiple tasks, and meet deadlines.
- Ability to adapt to process changes and work as a team player.
- Detail-oriented and organized, with a high school diploma or equivalent work experience.
This position is a general office environment, and you'll be available to work off-hours to pay bills if necessary.
Argo Group is an Equal Opportunity Employer and does not discriminate based on age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship, denial of family and medical care leave, disability, medical condition, race, religious creed, sex, sexual orientation, military or veteran status, or other protected characteristics.
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