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Restaurant Manager

2 months ago

North Little Rock, Arkansas, United States Hooters of America, LLC Full time

Overview:

We are seeking a highly skilled Restaurant Manager to join our team at Hooters of America, LLC. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

People:

  • Recruit, train, and develop a high-performing team of hospitality professionals
  • Manage employee performance, providing coaching and feedback to ensure exceptional service
  • Foster a positive work environment, promoting teamwork and open communication

Customer:

  • Deliver exceptional customer service, ensuring a memorable dining experience
  • Manage customer complaints and feedback, using it as an opportunity to improve
  • Maintain a clean and safe environment, adhering to health and safety standards

Financials:

  • Manage restaurant finances, including budgeting, forecasting, and cost control
  • Analyze sales data, identifying trends and opportunities for growth
  • Develop and implement marketing strategies to drive sales and increase revenue

Standards:

  • Maintain high standards of quality, service, and cleanliness
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Participate in ongoing training and development, staying up-to-date with industry trends and best practices

Requirements:

  • 2+ years of full-service restaurant management experience
  • Proven track record of success in driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team
  • Basic knowledge of Microsoft Word and Excel, with the ability to analyze data and create reports

Hooters of America, LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.