Senior Building Performance Engineer

1 day ago


Chicago, Illinois, United States Franklin Energy Full time
About Franklin Energy

Franklin Energy is a leading provider of energy efficiency and grid optimization programs and products. With over 26 years of experience, we have a team of over 1,300 experts across the United States, with warehouses on both coasts.

Job Summary

We are seeking a passionate and mission-driven professional to lead building performance standards, practices, and training for residential programs across the US. This role will involve providing best-in-class support to customers, leading energy audits, and collaborating with various teams to market and expand Snugg Pro's presence.

Key Responsibilities
  • Oversee onboarding and training for Snugg Pro contractors and energy auditors
  • Provide technical support to Snugg Pro users, troubleshooting energy models and guiding energy auditing practices
  • Lead or support in-home energy audits and assessments, utilizing industry knowledge and tools
  • Collaborate with sales and marketing teams to promote Snugg Pro by highlighting key features and communicating value propositions
  • Work closely with the Program Success Manager, Product Manager, and technical support to ensure seamless contractor support and drive platform improvements
  • Manage contractor success tracking, reporting, and communication
  • Serve as an expert on building energy performance, providing guidance and support to both customers and company teams
  • Train and mentor team members on building science, energy modeling, and Snugg Pro usage
Requirements
  • Mechanical Engineering degree (preferred) or 5 years of relevant experience
  • BPI Analyst or similar building science knowledge
  • Significant experience performing in-home energy audits, including blower door testing, thermal imaging, and problem-solving
  • Extensive knowledge with heat loss calculations and energy modeling
  • Ideally experienced in Snugg Pro or OptiMiser
  • Acumen for technical troubleshooting and self-learning
  • Experience with technical support, Intercom or similar, and Slack
  • Proficient in technical writing and general computer skills
Preferred Qualifications
  • Excellent written and verbal communication skills
  • Excellent teamwork skills
  • Committed to diversity and inclusion
  • Reliable transportation
Travel Requirements

Willingness to travel



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