Senior Building Performance Engineer
1 day ago
Franklin Energy is a leading provider of energy efficiency and grid optimization programs and products. With over 26 years of experience, we have a team of over 1,300 experts across the United States, with warehouses on both coasts.
Job SummaryWe are seeking a passionate and mission-driven professional to lead building performance standards, practices, and training for residential programs across the US. This role will involve providing best-in-class support to customers, leading energy audits, and collaborating with various teams to market and expand Snugg Pro's presence.
Key Responsibilities- Oversee onboarding and training for Snugg Pro contractors and energy auditors
- Provide technical support to Snugg Pro users, troubleshooting energy models and guiding energy auditing practices
- Lead or support in-home energy audits and assessments, utilizing industry knowledge and tools
- Collaborate with sales and marketing teams to promote Snugg Pro by highlighting key features and communicating value propositions
- Work closely with the Program Success Manager, Product Manager, and technical support to ensure seamless contractor support and drive platform improvements
- Manage contractor success tracking, reporting, and communication
- Serve as an expert on building energy performance, providing guidance and support to both customers and company teams
- Train and mentor team members on building science, energy modeling, and Snugg Pro usage
- Mechanical Engineering degree (preferred) or 5 years of relevant experience
- BPI Analyst or similar building science knowledge
- Significant experience performing in-home energy audits, including blower door testing, thermal imaging, and problem-solving
- Extensive knowledge with heat loss calculations and energy modeling
- Ideally experienced in Snugg Pro or OptiMiser
- Acumen for technical troubleshooting and self-learning
- Experience with technical support, Intercom or similar, and Slack
- Proficient in technical writing and general computer skills
- Excellent written and verbal communication skills
- Excellent teamwork skills
- Committed to diversity and inclusion
- Reliable transportation
Willingness to travel
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