Customer Service Specialist, Retirement
3 days ago
We are seeking a highly skilled and dedicated Bilingual Customer Service Specialist to join our team in the Retirement Plan Services business. This role is located in Fort Wayne, IN and offers the opportunity to work from home after completing an 8-week training period.
About Our CompanyAt Lincoln National Corporation, we are committed to providing exceptional customer service and support to our clients. As a key member of our team, you will play a vital role in ensuring that our customers receive the highest level of service possible.
About the RoleThis is an exciting opportunity for a motivated and results-driven individual to join our team as a Bilingual Customer Service Specialist. You will be responsible for providing exceptional customer service and support to our clients, with a focus on resolving issues and concerns in a timely and professional manner.
Key Responsibilities:- Provide exceptional customer service and support to clients via phone, email, and chat
- Resolve client complaints and issues in a timely and professional manner
- Work collaboratively with internal teams to ensure seamless communication and problem resolution
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. A high school diploma or equivalent is required, with at least 1 year of customer service experience preferred.
BenefitsWe offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Our company culture values diversity, equity, and inclusion, and we are committed to creating a welcoming and supportive work environment for all employees.
Estimated Salary: $45,000 - $60,000 per year-
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