Bilingual Customer Experience Representative
4 weeks ago
We are seeking a part-time Customer Experience Agent to join our team at AnswerOne. As a Customer Experience Agent, you will be responsible for professionally handling incoming calls, greeting callers in a positive and helpful way, and providing required information. You will work on our state-of-the-art call processing system and be trained on various call center tools to help prioritize customer needs.
Key Responsibilities:
- Answer incoming calls and provide excellent customer service
- Work on our state-of-the-art call processing system
- Be trained on various call center tools
- Available to work Saturdays and Sundays
- Some holiday work required
Requirements:
- Part-time availability
- Fluent in Spanish and English
- Strong spelling and grammar skills
- Computer skills
- Dependability
- The ability to type 35 wpm or better
What We Offer:
- $18/hour with perfect attendance
- Perfect attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift
How to Apply:
Click the apply button, attach your resume, and answer a few questions. Our recruiters will contact you to perform a phone screen. If you are selected to move forward, you will be sent a full application to complete and scheduled for an in-person interview.
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