Customer Experience Manager

3 weeks ago


Clarksville, Tennessee, United States Neighborhood Title Loans I, LLC Full time
Job Description

We are a consumer lending company specializing in traditional payday loans and title pledge loans, seeking to expand our management team. The ideal candidate will oversee day-to-day customer transactions, focusing on excellent service, loan application, approval, and collections processes. They will develop customer relationships, lead collection efforts, achieve sales and financial goals, and deliver outstanding service.

The successful candidate will possess strong customer service skills, cash handling experience, experience in collections, excellent time-management skills, superior verbal/communication skills, the ability to work with minimal supervision, reliable transportation, and a current driver's license.

We offer a competitive hourly rate, negotiable depending on experience, plus immediate paid holidays, paid vacation, and employer-paid Medical, Dental, and Vision benefits. A monthly bonus is also achievable. Our retail schedule includes Monday-Thursday 9:00AM-5:30PM, Friday 9:00AM-6:00PM, half day on Saturday, and one day off each week.


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