Customer Experience Representative

4 days ago


Clarksville, Tennessee, United States Cumberland Corral, LLC dba Golden Corral Full time
About Our Team
Cumberland Corral, LLC dba Golden Corral is a dynamic and fast-paced environment where you can develop your skills as a Customer Experience Representative. We value hospitality, teamwork, and operational excellence, and we are looking for talented individuals like you to join our team. As a Server at Cumberland Corral, LLC dba Golden Corral, you will be responsible for providing top-notch service to our guests while working collaboratively with our team to ensure seamless operations. Your main responsibilities will include making pleasurable dining affordable by creating a welcoming atmosphere and delivering exceptional customer service.

Job Description
The main responsibility of the Server is making pleasurable dining affordable. Fulfilling Golden Corrals mission statement requires a positive attitude and ongoing professionalism. Hospitality is the most important part of the Servers responsibilities. The keys to success for a Server include a clean, neat appearance, positive attitude, and courtesy. In addition to these core responsibilities, you will also be expected to:
1. Ensure guest satisfaction and promote return visits by following the Eight Steps of Service;
2. Practice positive public relations through ensuring our restaurant is welcoming and inclusive for all guests;
3. Be aware of the guests' needs and work to make their experience pleasurable;
4. Show enthusiasm and knowledge about new products and special promotions;
5. Promote teamwork by assisting other Servers to ensure outstanding guest service;

Key Skills and Qualifications
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should be able to work collaboratively as part of a team and have a strong commitment to delivering exceptional customer service. Additionally, you will need to be familiar with local health department laws and have a basic understanding of food safety practices. We offer a competitive salary range of $20,000 - $35,000 per year, depending on experience. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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