Customer Experience Coordinator

3 weeks ago


Valencia, California, United States Frontier Toyota Full time
Job Description

The Service Writer will be the primary point-of-contact for all automotive service and repair matters. The role requires excellent communication and organizational skills, as well as the ability to multitask and prioritize tasks effectively.

The estimated annual salary for this role is $58,000 - $68,000, depending on experience.

Responsibilities
  • Maintain an Excellent CSI (Customer Satisfaction Index)
  • Assist customers with any service needs they have for their vehicle
  • Schedule service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems with their vehicle
Requirements

To succeed in this role, you will need to possess:

  • Ability to operate office type equipment
  • Ability to effectively communicate with customers, in person, via electronic & telephonic communication systems
  • Ability to manage Dealership electronic data system
  • Ability to properly complete necessary Service-related forms and requests
  • Ability to sufficiently & properly diagnose customer complaints


  • Valencia, California, United States CastleWorks Water Heaters Full time

    About the RoleAs a Customer Experience Coordinator at CastleWorks Water Heaters, you will play a vital role in ensuring seamless communication between customers, service teams, and our company. Your primary responsibility will be to schedule and dispatch technicians, optimize routes, and prioritize service requests to meet urgent needs. You will also be...


  • Valencia, California, United States Mechanix Wear Full time

    Job SummaryMechanism Wear is seeking a highly motivated SERVICE EXPERIENCE COORDINATOR to join its customer service team. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.About Mechanism WearMechanism Wear develops innovative protective gloves for various...


  • Valencia, California, United States Hofman Hospitality Group Full time

    Dining Experience Coordinator Job SummaryWe are seeking a highly organized and detail-oriented Dining Experience Coordinator to join our team at Lucille's Bar and Grill in Valencia, CA. As a key member of our front-of-house team, you will be responsible for ensuring seamless dining experiences for our guests.Key Responsibilities:Coordinate table settings,...


  • Valencia, California, United States CastleWorks Water Heaters Full time

    Customer Experience Specialist Job DescriptionAre you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and resolving issues efficiently? We're looking for a skilled Customer Experience Specialist to join our team at CastleWorks Water Heaters!We're offering a competitive salary of $22.00 -...


  • Valencia, California, United States Old Navy Full time

    Work as a Customer Experience AssociateWe're seeking a talented individual to join our team as a Customer Experience Associate at Old Navy. In this role, you'll drive sales, delight customers, and perform various tasks related to salesfloor, fitting rooms, and cashwrap operations. To excel, you should have excellent communication skills, be adaptable, and...


  • Valencia, California, United States The Children's Place Full time

    The Children's Place is seeking a talented and results-driven Customer Experience Ambassador to join our team in VALENCIA, California. As a key member of our sales floor team, you will be responsible for delivering an exceptional shopping experience for our customers, exceeding their expectations and building loyalty. Your excellent communication skills,...


  • Valencia, California, United States AutoNation Full time

    Job RequirementsTo succeed in this role, candidates must have a high school diploma or equivalent and proven ability to provide an exceptional customer experience. Drive to set and achieve targeted goals is essential, along with prior sales experience, preferably in retail. Demonstrated communication, consultative, interpersonal, and organizational skills...


  • Valencia, California, United States Ulta Beauty Full time

    As a Beauty Advisor at Ulta Beauty, you'll play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to greet and engage with guests, ensuring they feel welcome and supported throughout their shopping journey.You'll use your product knowledge to determine each guest's needs and answer questions confidently,...


  • Valencia, California, United States Knitwell Group Full time

    We're looking for a talented Sales Associate to join our team at LOFT! As a key member of our sales floor team, you will play a critical role in delivering exceptional customer experiences and driving sales growth. What You'll Do: You will greet customers, respond to their inquiries, and provide personalized styling recommendations to enhance their shopping...


  • Valencia, California, United States Vallarta Supermarkets Full time

    Job Summary: We are seeking a highly skilled and friendly Food Service Associate to join our team at Vallarta Supermarkets. As a Food Service Associate, you will be responsible for delivering exceptional customer experiences, accurately processing transactions, and maintaining a clean and organized store environment.


  • Valencia, California, United States California Pizza Kitchen Full time

    Chef-driven and customer-focused, we are seeking a highly skilled Restaurant Server to join our team at California Pizza Kitchen.Key Responsibilities:You will be responsible for providing exceptional service and hospitality to every take-out guest, ensuring a positive experience from start to finish.Taking orders with confidence and demonstrating thorough...


  • Valencia, California, United States Red Lobster Full time

    Job SummaryWe're seeking a highly skilled and friendly individual to join our team as a Host at Red Lobster. As a Host, you will play a critical role in ensuring that every guest has an exceptional dining experience. If you're passionate about customer service, have excellent communication skills, and are able to multitask with ease, we encourage you to...


  • Valencia, California, United States Maersk Full time

    About the JobMaersk is seeking a Logistics Coordinator to join our team. In this role, you will be responsible for coordinating the movement of materials and products within our establishment. You will work closely with other departments to ensure seamless execution of tasks and meet customer expectations.Key Responsibilities:Coordinates the movement of...


  • Valencia, California, United States A-Teleta Inc Full time

    Salary and BenefitsThe estimated salary for this role is $45,000 - $60,000 per year, based on experience. We offer competitive base pay, unlimited commission and bonus potential, flexible scheduling, and a supportive work environment.


  • Valencia, California, United States Target Full time

    About TargetWe are a leading retailer with over 400,000 team members worldwide. Our purpose is to help all families discover the joy of everyday life. We prioritize relationships, fuel talent growth, and succeed as one team. Job SummaryWe are seeking a Guest Advocate who welcomes, thanks, and exceeds guest service expectations by focusing on guest...


  • Valencia, California, United States Zifty Full time

    Catering Logistics Coordinator OpportunityZifty is seeking a highly organized and detail-oriented Catering Logistics Coordinator to join our team in the Valencia area. As a key member of our logistics team, you will be responsible for coordinating and executing catering deliveries to our customers in a timely and efficient manner.Your primary responsibility...


  • Valencia, California, United States ADVANCED NUTRIENTS US, LLC Full time

    Job DescriptionAt ADVANCED NUTRIENTS US, LLC, we are seeking an experienced delivery and inventory coordinator to join our logistics team. As a key member of our team, you will be responsible for coordinating the efficient movement of products from our warehouse to our customers. We are looking for a highly organized and skilled individual who can provide...


  • Valencia, California, United States Frontier Toyota Full time

    **Job Description**The Assistant Service Manager plays a critical role in maintaining the high level of customer satisfaction that Frontier Toyota is known for. As a key member of our team, you will be responsible for ensuring that every customer interaction is positive and that every issue is resolved quickly and efficiently.**Responsibilities...


  • Valencia, California, United States Regent Aerospace Corporation Full time

    Job SummaryWe are seeking an experienced Aviation Sales and Service Coordinator to join our team at Regent Aerospace Corporation. The successful candidate will be responsible for coordinating sales activities, interacting with customers, and providing exceptional service.Key Responsibilities:Sales Coordination: Review customer requests for service to...


  • Valencia, California, United States Crownco Inc Full time

    About UsCrownco Inc. is a leading general contractor in the Residential Development industry, dedicated to delivering high-quality workmanship and exceptional customer service. Established since 2008, our company has a strong presence in Southern California with multiple locations.Job DescriptionWe are seeking an experienced Assistant Customer Service...