Luxury Day Spa Nail Technician

2 weeks ago


Byron Center, Michigan, United States The Woodhouse Day Spa - Grand Rapids Full time
Job Summary

We are seeking a skilled and experienced Nail Technician to join our team at The Woodhouse Day Spa in Grand Rapids. As a Nail Technician, you will be responsible for providing exceptional nail services to our clients, including gel manicures, and ensuring a relaxing and rejuvenating experience for each guest.

Key Responsibilities
  • Provide thorough and knowledgeable professional nail services, including gel manicures.
  • Adhere to and uphold Woodhouse Spa protocol and universal health care standards of sanitation and sterilization.
  • Educate clients on products, services, and best care practices, and tailor product suggestions to individual needs.
  • Ensure clients receive a detailed prescription for a home care regimen after each treatment.
  • Proactively generate new business and cultivate current client relationships.
  • Maintain established revenue and guest retention goals set for the nail department.
  • Actively promote spa treatments, retail products, packages, and seasonal promotions.
  • Promote and sell our proprietary product line.
  • Ensure each guest is happy and cared for, and demonstrate exceptional customer service to exceed guest expectations.
Requirements
  • Current and valid state nail technicians license.
  • 2 years experience working in a luxury spa preferred.
  • Eagerness to learn our spas specific nail treatment and product offerings, and a desire to improve skills by attending continuing education classes.
  • Exceptional customer service, communication, self-motivation, and sales skills.
  • Confidence in upselling products and services.
  • Flexibility to adapt to changing needs.


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