Lead, Guest Services Representative

4 weeks ago


Decatur, Illinois, United States Pilot Company Full time

Pilot Company is a leading travel center network with over 30,000 team members and 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins.

As a Shift Leader at Pilot Company, you will be responsible for supervising employees and general operations of the store. The ideal candidate will possess excellent customer service skills to respond to the needs of customers. In addition, this candidate will be self-motivated and ready to assist managers with tasks to keep facilities well-maintained and running smoothly.

Key Responsibilities:

  • Supervise employees and general store operations
  • Provide excellent customer service
  • Assist managers with tasks and maintenance

Requirements:

  • Previous experience in retail operations
  • Incredible customer service skills
  • Ability to work a flexible schedule

Benefits:

  • Fuel discount
  • Nation-wide medical plan
  • 401(k) and flexible spending accounts


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