Facilities Operations Specialist

2 weeks ago

New York, New York, United States SPS North America Inc Full time

Job Title:

Facilities Operations Specialist Reports To:
The Facilities Operations Specialist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Job Overview:
The Facilities Operations Specialist is responsible for delivering outstanding office and facilities support.

The main focus of this role is to engage in facility operations while also assisting with mail-related tasks such as scanning, sorting, logging, and distributing incoming mail to recipients, as well as processing and shipping outgoing mail.

This position collaborates closely with the Facilities Manager to ensure a safe and clean environment, contributing to an excellent workplace for all.

Additionally, this role will oversee necessary repairs and maintenance for simple issues or report more complex concerns.

Overall, this position consistently provides the highest level of service to all clients and SPS employees while upholding a professional image of the company through prompt, courteous, and efficient service.


Duties and Responsibilities:
Delivers exceptional customer service to all employees across various communication channels. Conducts general and preventative office maintenance and repair tasks. Manages office equipment maintenance and safety inspections. Performs inspections and maintains records of required services. Assembles and sets up office furniture installations. Establishes and nurtures positive relationships with vendors. Organizes, cleans, and stocks breakroom facilities.

Provides services or coordinates support for:

cleaning offices and restrooms, vacuuming, carpet shampooing, floor stripping/waxing, and changing light fixture bulbs. Receives and sorts inbound mail/packages, logging them into a chain of custody software package.

Oversees outgoing mail/package transactions. Distributes mail/packages to company personnel. Conducts daily operations of multifunction devices (ensuring functionality, replenishing toner/paper). Submits work orders for specific requests. Services and replenishes the barista, pantry, conference, kitchen, or meeting areas. Sets up meeting rooms and conference spaces. Facilitates building occupant relocations within assigned facilities. Maintains the Business Service Center area in an orderly manner. Monitors office supply levels and replenishes orders as necessary. Actively seeks additional tasks during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure in all employee interactions. Trains backup personnel and provides guidance on policies and procedures. Identifies additional support needs when addressing sensitive inquiries. Offers exceptional customer service to clients. Provides reception or concierge coverage as needed.

Competencies:
Strong verbal and written communication skills in English. Excellent customer service abilities. Proficient in MS Office Suite. Capable of managing multiple tasks simultaneously. Strong organizational skills. Familiarity with multifunction device equipment. Requires knowledge of shipping/receiving procedures and the ability to comprehend instructions. Must be able to work independently and complete projects effectively.

Ability to determine appropriate methods and packing materials, as well as validate packing slips for accuracy of incoming and outgoing materials.


Qualifications and Education Requirements:
High School Diploma (or equivalent) required. 1+ years of relevant work experience preferred. Ability to work assigned hours as determined by management. Excellent organizational and time management skills. Strong analytical and problem-solving abilities. Exceptional written and verbal communication skills. Current knowledge or ability to learn necessary computer-based systems for the role. Required to maintain a professional appearance and demeanor. Adhere to all policies and procedures.

Physical Demands:
Approximately 50% of the time, this position requires the following physical capabilities.

Fine and/or gross motor skills, including the ability to grasp, lift, and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.

Ability to walk, bend, kneel, stand, and/or sit for extended periods. Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or more frequently.

Travel:
None or negligible.

Other Duties:

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this position.

Duties, responsibilities, and activities may change at any time with or without notice. Pay Range: $18-$19 USD.

What We Offer:
Career Growth:
An opportunity to enter a role that allows you to learn new skills or utilize a variety of them, potentially leading to other career opportunities.
Learning & Development:
At SPS, we foster a culture of learning to help you excel in your role.
We Recognize Talent:
We provide various recognition programs for employees at all levels.
Benefit Offerings:
Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, & Paid Time Off.

Note:

Please inquire with the Human Resources team for benefit offerings per role, as regular positions that routinely are under 30 hours/week may have different benefit offerings.

About SPS: SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in over 22 countries worldwide.

In North America, our services encompass Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge, and Conference Room Management, in addition to Document Processing Services utilizing cutting-edge technologies.

Our clients include companies in sectors such as banking, insurance, legal, higher education, advertising, and other professional services, including many Fortune 500 companies.

SPS is dedicated to delivering a high-caliber outsourcing experience to our clients and providing our employees with challenging and exciting career opportunities throughout North America and globally.

SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse training programs that foster career growth.

At SPS, we embrace the uniqueness of our employees and are dedicated to fair and equal treatment of all individuals, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation, or any other status protected by law.

To view our privacy policy, please refer to the link below:
SPS-North America Privacy Policy

  • Facilities Operations Specialist

    1 week ago

    New York, New York, United States TEKsystems Full time

    Facilities Operations Specialist at TEKsystemsTEKsystems is seeking a Facilities Operations Specialist to support a leading technology firm and assist their Operations & Maintenance division.Key Responsibilities:Deliver facilities management services for building upkeep and supply procurementCoordinate with maintenance teams and essential internal/external...

  • Facilities Operations Specialist

    2 weeks ago

    New York, New York, United States TEKsystems Full time

    Job OverviewPosition SummaryTEKsystems is in search of a Facilities Operations Specialist. This role is pivotal within the Operations and Maintenance division. We are looking for a dynamic and experienced individual who thrives in a fast-paced environment, demonstrating both leadership and effective communication skills while also being...

  • Facilities Operations Specialist

    1 week ago

    New York, New York, United States SPS North America Inc Full time

    Job Title: Facilities Operations SpecialistReports To: The Facilities Operations Specialist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview:The Facilities Operations Specialist is responsible for delivering outstanding office and facility management services. The primary focus of this role is to...

  • Facilities Operations Specialist

    2 weeks ago

    New York, New York, United States SPS North America Inc Full time

    Job Title: Facilities Operations SpecialistReports To: The Facilities Operations Specialist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview:The Facilities Operations Specialist is responsible for delivering outstanding office and facility support services. The primary focus of this role is to...

  • Facilities Operations Specialist

    2 weeks ago

    New York, New York, United States SPS North America Inc Full time

    Job Title: Facilities Operations SpecialistReports To: The Facilities Operations Specialist will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview:The Facilities Operations Specialist is responsible for delivering outstanding office and facility support services. The main function of this role involves...

  • Facilities Operations Specialist

    2 weeks ago

    New York, New York, United States Cocoon Tribeca Full time

    Job OverviewOrganization OverviewCocoon is a swiftly growing, members-only community designed for families, providing a unique combination of play areas, educational classes, and community support influenced by Montessori and Reggio Emilia principles. Our commitment to inclusivity ensures that every membership fee contributes to essential prenatal and...

  • Facilities Operations Specialist

    2 weeks ago

    New York, New York, United States Aspen Dental Full time

    About The Aspen Group (TAG)The Aspen Group (TAG) stands as a leading retail healthcare business support organization in the United States, providing essential support to over 15,000 healthcare professionals across more than 1,000 health and wellness locations nationwide. Our operations span three primary sectors: Dental care, urgent care, and medical...

  • Facilities Operations Specialist

    7 days ago

    New York, New York, United States Klute Inc. Full time

    Overview: Klute Inc. is in search of a committed Facilities Operations Specialist to enhance our team, tasked with the upkeep of our premises and ensuring the maintenance of our facilities. This position is essential in fostering a secure, efficient, and visually appealing environment for both staff and visitors.Key Responsibilities:Execute routine...

  • Facilities Operations Specialist

    2 weeks ago

    New York, New York, United States TEKsystems Full time

    Job OverviewTEKsystems is in search of a Facilities Operations Specialist to support a prominent global technology organization.Essential QualificationsOver 5 years of relevant hands-on and supervisory experience in commercial or industrial facilities management.Comprehensive understanding of commercial HVAC systems and Building Management Systems...

  • Lead Facilities Operations Manager

    1 week ago

    New York, New York, United States Trevett Facilities Recruitment USA Full time

    Senior Facilities ManagerLocation: New YorkCompensation: $130-150k + bonus and excellent benefitsAbout the RoleWe are looking for a highly skilled and detail-oriented Senior Facilities Manager to join the Trevett Facilities Recruitment USA team. This pivotal role involves overseeing the daily operations of our facilities, ensuring that all properties are...

  • Senior Facilities Manager

    3 days ago

    New York, New York, United States Trevett Facilities Recruitment USA Full time

    About the RoleWe are seeking a highly organized and experienced Senior Facilities Manager to join our team at Trevett Facilities Recruitment USA. In this role, the Senior Facilities Manager will be responsible for overseeing the day-to-day operations of our facilities and ensuring that all buildings and grounds are well-maintained and in compliance with...

  • Facilities Operations Manager

    5 days ago

    New York, New York, United States The Sports Facilities Companies Full time

    About the Role:The Cleaning and Conversion Lead is a key member of our team at The Sports Facilities Companies, responsible for ensuring the cleanliness and readiness of our facilities for events. This role requires a high level of organization, attention to detail, and ability to work effectively in a fast-paced environment.Key Responsibilities:Coordinate...

  • Facilities Operations Specialist 55-70k

    1 week ago

    New York, New York, United States HIGH PROFILE LAW FIRM Full time

    Job OverviewA PRESTIGIOUS AND HIGHLY REGARDED LAW FIRM IS IN SEARCH OF A FACILITIES OPERATIONS SPECIALIST. Ideal candidates will possess experience in managing facilities within COMMERCIAL OFFICE ENVIRONMENTS, working on-site during standard business hours.Key Responsibilities:Act as the primary contact for all facilities-related inquiries, including...

  • Refrigeration Systems Specialist

    2 weeks ago

    New York, New York, United States City Facilities Management Full time

    Role Overview: The Refrigeration Systems Specialist is responsible for the maintenance and repair of refrigeration and HVAC systems across various retail environments, ensuring operational efficiency and minimizing product loss while maintaining high levels of partner satisfaction. Key Responsibilities: Conduct repairs on essential equipment, including...

  • Facilities Operations Specialist

    1 week ago

    New York, New York, United States Genuine Search Group Full time

    Genuine Search Group is seeking a skilled Facilities Associate to oversee the daily and continuous upkeep of our offices, public spaces, kitchens, and restrooms. This role is responsible for maintaining a clean and organized environment, ensuring seamless office operations, and providing exceptional support to our team.Key Responsibilities:Cleanliness and...

  • Facility Maintenance Specialist

    1 week ago

    New York, New York, United States NoGigiddy Full time

    About NoGigiddyNoGigiddy is a dynamic company dedicated to maintaining safe and well-operated spaces. Our platform connects diligent individuals with a variety of opportunities in the dynamic world of general labor and facility stewardship.Your RoleWe are seeking proactive and versatile Facility Maintenance Specialists to join our team for on-demand roles in...

  • Facilities Maintenance Specialist

    1 week ago

    New York, New York, United States Cottonwood Residential Full time

    Job OverviewImmediate Full-time Position AvailableCompensation & Benefits for Facilities Maintenance SpecialistCompetitive salaryComprehensive health, vision, dental, life, and disability insurance - eligibility within 1-30 daysGenerous 401k and HSA company contributionsPaid time off - starting at 120 hours9 paid holidays annuallyQualifications & Required...

  • Facilities Maintenance Specialist

    2 weeks ago

    New York, New York, United States New York State Gov Full time

    Position Overview:As a Facilities Maintenance Specialist within the New York State Government, your responsibilities will include:Equipment Management: Support the installation, upkeep, and repair of various canal-related machinery.Plumbing Support: Assist in the maintenance and replacement of plumbing systems.Painting and Finishing: Contribute to the...

  • Facilities Maintenance Specialist

    1 week ago

    New York, New York, United States New York State Gov Full time

    Position Overview:As a Facilities Maintenance Specialist with the New York State Government, your responsibilities will include:Installation and Upkeep: Support the installation, maintenance, and repair of various equipment.Plumbing Repairs: Assist in the troubleshooting and replacement of plumbing systems.Painting and Finishing: Participate in the painting...

  • Facilities Operations Specialist

    2 weeks ago

    New York, New York, United States LevelUP HCS Full time

    Job Title: Facilities AssociateCompany: LevelUP HCSPosition Overview: LevelUP HCS is seeking a dedicated Facilities Associate to assist with vendor management, construction oversight, installations, repairs, and the maintenance of all building systems and structures as needed. The ideal candidate will possess extensive knowledge of commercial building...