Spa Operations Manager
4 days ago
Compensation Package: We offer a competitive compensation package that includes a base hourly rate ranging from $16-$18, tailored to reflect your experience and skills. In addition to your base salary, you will have the opportunity to earn monthly performance bonuses, with the average bonus ranging from $300 to $400 per month, based on individual and team achievements. You will also benefit from our uncapped commission structure, providing substantial earning potential based on your sales performance.
About Us: FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We pride ourselves on offering benefits that other family-owned businesses are not able to provide to their teams, including medical, dental, vision, life, and supplemental insurance with a generous employer contribution, 401K plan with a 5% company match, paid time off, and a professional and safe working environment.
Responsibilities:
- Provide excellent customer service and experiences to all guests and members
- Maintain personal sales performance, meeting or exceeding expectations
- Oversee and manage daily operations of the front desk
- Assist General Manager in managing sales performance by driving key metrics
- Assist in the recruiting, hiring, onboarding, and training process
- Train, monitor, and coach performance
- Membership education and sales - including sales goals and incentives
- Passionately promote products and services
- Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.
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