Customer Service Specialist

4 days ago


Antioch, Tennessee, United States Hand & Stone - FGG Spas Full time

Hand & Stone - FGG Spas is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating over 58 locations across 8 states. We are seeking a skilled Customer Service Specialist to join our front desk team.

The estimated annual salary for this role is approximately $45,000 - $65,000, based on location and experience. This figure includes both base hourly rate and potential commission earnings.

Key responsibilities include:

  • Answering phone calls, setting appointments, and greeting clients with a warm welcome.
  • Promoting our products and services to clients, highlighting their benefits and value.
  • Collaborating with the Service Provider team to ensure seamless appointment scheduling and efficient use of resources.

We offer a comprehensive benefits package, including paid training, product discounts, and opportunities for professional growth and development.

As a Customer Service Specialist, you will play a critical role in delivering exceptional client experiences and driving business success.



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