Spa Associate

5 days ago

Antioch, Tennessee, United States Hand and Stone Massage and Facial Spa Full time
About Us

Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facial, and hair removal services. With over 500 locations across the country, we offer a world-class experience for our valued members and guests.

Job Description

We are looking for a Customer Service Representative to join our team at Hand & Stone Brentwood. As a Sales Associate, you will be responsible for successfully achieving performance-based goals set by your manager and the company on a consistent basis. This includes membership conversion, booking efficiency, call conversion, and gift card sales.

Responsibilities
  • Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients, and membership sales and management
  • Promote products and services passionately
  • Communicate with service provider team and maximize appointment book
Benefits
  • A competitive compensation package designed to reward your contributions and drive your success
  • Earn a bonus every time you are mentioned in a 5-star Google review
  • Opportunity for professional growth - we promote from within and have opportunity available for strong sales and service performers to move into a leadership path
Requirements
  • Demonstrated history of providing exceptional customer service in prior roles
  • Strong sales, retail, or service background

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