Guest Advocate
3 weeks ago
About the Role
As a Guest Advocate at Target, you will be the face of our brand, providing exceptional service to our guests and creating a welcoming and inspiring shopping experience. You will be responsible for answering guest questions, resolving issues, and making recommendations to drive sales and guest loyalty.
Key Responsibilities
- Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Make recommendations to guests on products and services, driving sales and guest loyalty.
- Work efficiently to minimize guest wait time, while maintaining guest service, accuracy, and quality.
- Stock supplies during store open hours, while being available for guests.
- Support guest services such as order pick up, Drive-up Orders, and maintain a compliance culture while executing those duties.
Requirements
- Ability to communicate effectively, including using positive language and being attentive to guest needs.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
- Flexible work schedule (e.g., nights, weekends, and holidays) and reliable and prompt attendance necessary.
- Ability to accurately handle cash register operations and cash transactions.
- Ability to scan, handle, and move merchandise efficiently and safely.
About Target
Target is an iconic brand and one of America's leading retailers, with over 400,000 team members worldwide. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. We care about our communities and invest in the places we collectively live, work, and play.
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