Technical Support Professional

3 weeks ago


Aberdeen Proving Ground, Maryland, United States Abacus Technology Corporation Full time
Responsibilities and Requirements:
The successful candidate will be responsible for providing technical support for end-users, installing and configuring hardware and software, troubleshooting issues, and documenting resolutions for future reference. Key requirements include 3+ years of experience in a help desk or technical support role, a Security+ certification, and expertise in Windows operating systems (8/10 for PCs and 2012/2016 on the server-side). Additionally, the ideal candidate will have knowledge of TCP/IP connectivity and experience using Remedy or similar trouble ticket systems.

With a competitive salary range of $52,000-$67,000 and a comprehensive benefits package that includes Health and Dental Insurance, 401(k) and Matching, Life Insurance, Short- and Long-Term Disability, Paid Time Off, Paid Holidays, and Professional Membership, Technical Training, Certification, and Education Assistance, we are looking for a highly motivated individual who can contribute to our team's success.

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