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Senior Customer Support Specialist

2 months ago


Greensboro, United States careermount Full time

Location: Not specified

Position: Lead Customer Service Representative

We are seeking a dedicated Customer Service Representative who thrives in a dynamic and engaging environment and is eager to advance their career.

As a Lead Customer Service Representative, you will benefit from:

  • Comprehensive Medical, Vision, Dental, and Life Insurance, including Short & Long Term Disability
  • Flexible Work Schedules
  • Weekly Compensation
  • Stability with a Large Employer
  • Rapid Career Advancement Opportunities
  • Collaboration with a Fun and Motivated Team
  • Diverse Task Responsibilities
  • Paid In-Depth Training
  • 401K Plan with Competitive Company Contributions
  • Flexible Spending and Health Savings Accounts
  • Tuition Reimbursement Programs

Your primary responsibilities will include:

Greeting customers, processing transactions, suggesting purchases, and occasionally assisting with our food service program. You will also gain valuable entry-level management experience by leading shifts regularly. Your role will involve maintaining high standards for store presentation and delivering prompt and friendly service to our clientele. Consistent and reliable onsite attendance is essential.

You will engage with numerous customers daily while collaborating with a vibrant, energetic team to achieve daily objectives.

You excel in:

  • Promoting products to customers
  • Delivering exceptional customer service
  • Effective communication and friendly interactions
  • Maintaining a quick pace while enjoying your work
  • Working collaboratively to meet daily targets
  • Generating innovative solutions to challenges
  • Thinking on your feet and providing suggestions
  • Leading a team of staff members
  • Supervising entry-level employees

Preferred qualifications include:

  • Experience in retail and customer service
  • Entry-level management experience
  • Background in sales or cashiering
  • High School Diploma or equivalent
  • A strong desire to progress in your career
  • A willingness to learn and enjoy your work

Careermount is an Equal Opportunity Employer.

The Company adheres to the Americans with Disabilities Act (ADA) and all relevant state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodations under the ADA and applicable state or local laws, provided it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you require assistance with any forms or participation in the application process.

For information regarding our company's use of the federal E-Verify program to verify work eligibility, please refer to our official resources.