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Senior IT Support Specialist
4 weeks ago
We are seeking a highly skilled Senior IT Support Specialist to join our team at TEKsystems. As a key member of our team, you will be responsible for providing expert-level technical support to our clients, troubleshooting complex issues, and ensuring seamless IT operations.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop sessions
- Troubleshoot complex technical issues, including hardware and software problems
- Collaborate with internal teams to resolve technical issues and improve IT operations
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest technology trends and advancements
Requirements:
- Expert-level technical skills in Windows, Mac OS, Android, and iOS
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience with collaborative technologies, including Microsoft Teams and AV systems
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Access to the latest technology and tools
About TEKsystems:
We are a leading provider of IT services and solutions, with a strong commitment to delivering exceptional results for our clients. Our team is passionate about technology and dedicated to helping our clients achieve their goals.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.