Industrial Operations Manager

4 weeks ago


Memphis, Tennessee, United States DXP Enterprises Full time
Job Description

Key Responsibilities:

  • Respond to customer inquiries regarding company products and services while ensuring contractual compliance is maintained
  • Manage customer inquiries regarding various report requests and month-end processes to include internal and external Key Performance Indicators (KPI's)
  • Manage recurring training: internal and external lunch and learns
  • Manage and ensure Days work in a day (DWIAD) checklists are completed daily and 6S compliance maintained
  • Manage overall operations of location, including all on-site employees
  • Maintain customer rapport and establish strong relationships with our supported customer
  • Annual budgeting and managing AR, while ensuring to grow profitability

Requirements:

  • Minimum 5 year of purchasing and inventory experience within Integrated Supply/Industrial Distribution
  • Background experience specific to the customer engagement: i.e. Cutting Tools if primarily a cutting tool high commodity usage provider
  • Minimum 2 year of management experience
  • Activant P21 experience preferred
  • Outstanding customer service and management skills
  • Must be sales driven
  • Problem solving skills
  • Microsoft Office knowledge
  • Record keeping, due date management and P&L management
  • Supervising and mentoring of subordinates, adhering to DXP policies and procedures and enforcement of these policies

Additional Information:

Physical Demand: Ability to lift up to 50 lbs.

Working Conditions: Warehouse - Must be able to work in an industrial environment with the possibility of exposure to heat, noise, and dirt.
Training/Certifications: N/A
Shift Time/Overtime: Monday - Friday, 7am-4pm
Travel: Less than 5%
Education: Bachelor's Degree or Equivalent experience, focus in Industrial Distribution or Supply Chain a plus

About DXP:

DXP is a professional distribution management company that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services and MROP Products and Services. Our corporate strategy is to be the best solution for the industrial customer. We offer a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V



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