Restaurant Operations Manager
4 days ago
Job Summary:
Ambitious and results-driven General Manager sought to lead our SONIC Drive-In restaurant team to success. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and fostering a positive work environment.
Key Responsibilities:
- Team Leadership: Manage, train, and develop a high-performing team of restaurant employees, ensuring they have the skills and knowledge to deliver exceptional customer service and drive sales growth.
- Operational Excellence: Direct and oversee all aspects of restaurant operations, including food preparation, customer service, and inventory management, to ensure seamless execution and high-quality results.
- Customer Focus: Foster a customer-centric culture, ensuring that every guest has an exceptional experience and that customer feedback is acted upon promptly.
- Marketing and Sales: Develop and implement effective marketing strategies to drive sales growth and increase brand awareness, while also identifying opportunities to improve sales performance.
- Financial Management: Manage restaurant finances, including budgeting, forecasting, and cost control, to ensure profitability and achieve business objectives.
- Employee Development: Identify and develop talent within the restaurant, providing opportunities for growth and advancement, and ensuring that all employees have the skills and knowledge needed to succeed.
Requirements:
- Proven track record of success in a restaurant management role, with a strong focus on customer satisfaction and sales growth.
- Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and quality service.
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