Restaurant Operations Manager
1 week ago
We are seeking a highly skilled and experienced General Manager to join our team at P. Terry's Burger Stand. As a General Manager, you will be responsible for the overall success and profitability of our restaurant, including managing staff, maintaining high standards of customer service, and ensuring the smooth operation of our business.
Key Responsibilities- Leadership and Management
- Recruit, train, and develop a high-performing team of restaurant staff.
- Set clear goals and expectations for team members and provide ongoing feedback and coaching.
- Make informed decisions about staffing levels, scheduling, and employee development.
- Customer Service and Experience
- Ensure that all customers receive exceptional service and have a positive experience in our restaurant.
- Monitor customer feedback and make adjustments to our operations as needed to improve customer satisfaction.
- Restaurant Operations
- Oversee the day-to-day operations of the restaurant, including food preparation, inventory management, and maintenance.
- Ensure that all health and safety standards are met and that our restaurant is clean and well-maintained.
- Financial Management
- Manage the restaurant's budget and financial performance, including controlling costs and maximizing revenue.
- Prepare and present financial reports to senior management.
- Education and Experience
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
- 3-5 years of experience in a restaurant management role, including experience in a fast-paced, customer-facing environment.
- Skills and Qualifications
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- Strong analytical and problem-solving skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Competitive Salary and Benefits
- Competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off.
- Opportunities for Advancement
- Opportunities for career advancement and professional growth within our company.
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