Store Operations Supervisor

1 week ago


Columbia, South Carolina, United States Barnes & Noble Education Full time
Job Title: Store Operations Supervisor

Barnes & Noble College is seeking a highly motivated and customer-focused individual to join our team as a Store Operations Supervisor. As a key member of our store team, you will be responsible for providing exceptional customer service, leading and developing a team of sales associates, and ensuring the smooth operation of our store.

Key Responsibilities:
  • Provide outstanding customer service and support to customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Lead and develop a team of sales associates, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed in their roles.
  • Assist with the daily operation of the store, including opening and closing procedures, inventory management, and visual merchandising.
  • Collaborate with the management team to achieve sales goals and objectives, and to identify opportunities for improvement.
  • Ensure that the store is maintained in a clean, safe, and secure environment, and that all policies and procedures are followed.
Requirements:
  • 2+ years of experience in a retail or customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong leadership and coaching skills, with the ability to motivate and develop a team.
  • Basic reading, writing, and accounting skills, with the ability to accurately process sales transactions and manage inventory.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional development and training.

Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.


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