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Store Operations Manager

2 months ago

Columbia, South Carolina, United States Food Lion Full time
{"title": "Store Manager Role", "description": "About the Role

As a Store Manager at Food Lion, you will be responsible for overseeing the overall operations of the store, ensuring that it meets or exceeds established financial and sales goals. You will lead by example, building strong relationships with associates and customers, and promoting a culture that supports Food Lion's strategy.

Key Responsibilities
  • Maximize store resources to achieve financial objectives and grow the customer base
  • Implement store-specific and corporate initiatives, setting high standards and delegating tasks effectively
  • Ensure compliance with laws, company policies, and standard practices
  • Apply industry and market knowledge to create a competitive position
  • Provide leadership and motivation to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision, and Strategy
  • Ensure a safe, secure, and pleasant environment for customers and associates
  • Maintain control of store funds and company assets
  • Foster a positive environment that anticipates and satisfies the needs of associates and customers
  • Value diversity and assure the recruiting and selection of qualified candidates
  • Recognize, evaluate, and develop associates to balance business objectives and individual needs
  • Treat store information with confidentiality
  • Provide recognition and constructive counseling to achieve customer satisfaction and service
  • Understand and use company tools, such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems
  • Understand and utilize the Profit and Loss (P&L)
  • Maintain an action plan for associates not meeting productivity standards or exceeding shrink controls
  • Successfully complete CBT, Training Packet, and Training Aid courses
  • Perform other duties and projects as assigned
Qualifications
  • College graduate or equivalent preferred
  • Solid understanding of store operations required
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Ability to learn multiple tasks and technical requirements
  • Ability to use technical information to solve problems
  • Ability to lead and direct others
  • Must meet minimum age requirements
  • Must be able to meet physical requirements with or without reasonable accommodations
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company-provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Compensation and Benefits

$75,000-85,000

At Food Lion, we are committed to the professional development of our associates through on-the-job learning opportunities and training.

"}