General Claims Adjuster

4 days ago


Indianapolis, Indiana, United States Selective Insurance Full time
About Selective Insurance

Selective Insurance is a leading property and casualty insurance company with a strong commitment to serving its customers responsibly. We are seeking a highly skilled and experienced Associate General Adjuster/General Adjuster to join our team in the Heartland region.

Job Summary

The successful candidate will be responsible for providing superior property claims service to all regions by handling Property and Inland Marine claims, generally with dollar exposures of $100,000 and above. This includes investigating claims, estimating property damages, selecting and deploying experts, obtaining claim documentation, and effecting accurate settlement within prescribed authority and standards of performance.

Key Responsibilities
  • Handles commercial and residential property and inland marine claims for assigned region with availability to assist as needed in all other regions.
  • Investigates, evaluates, negotiates and resolves property-related damages of $100,000 (aggregate) and above.
  • Handles complex Business Income losses.
  • Responds to catastrophe claims handling in accordance with company CAT plan.
  • Responsible for all coverage determinations, negotiations, reserving and settlement within established authority.
  • Provides reports to Claims, Underwriting, Reinsurance and Actuarial on specified exposure cases.
  • Provides training in coverage or estimating and direct assistance to regional CMSPCS' as may be required by management.
  • Must be able to drive an automobile to travel within territory. Car travel represents approximately 25-50% of employee's time and a valid driver's license is required.
Requirements
  • College degree preferred.
  • Minimum 5 years claims experience.
  • Thorough knowledge of Commercial and Personal Lines coverages.
  • Computer-based damage estimating.
  • Superior communication and claim disposition skills with proven problem-solving skills.
  • Must have the ability to work varying shifts.
  • Have knowledge of and proficiency in standard business and claim-specific computer software programs and the ability to keyboard in an efficient and productive manner.
  • Must have valid state-issued driver's license in good standing and be able to drive an automobile.
What We Offer

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans.

Additional details about our total rewards package will be provided during the recruiting process.

About Diversity, Equity, and Inclusion

Selective is an Equal Employment Opportunity employer. We respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success.

We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.


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