Property Adjuster

4 weeks ago


Indianapolis, Indiana, United States Allstate Insurance Company Full time
Job Description

As a Field Property Adjuster at Allstate Insurance Company, you will be responsible for providing exceptional service to our policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims promptly and efficiently.

You will also handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.

Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.

Key Responsibilities:
  • Conduct on-site inspections and investigations to determine coverage and prepare estimates
  • Handle virtual claims countrywide, utilizing various platforms and software
  • Provide exceptional customer service and support to policyholders
  • Prepare and settle claims promptly and efficiently
  • Focus on water losses and provide high-level support and resolution for these claims
Requirements:
  • 2 years previous experience as an outside adjuster
  • Proficiency in using Xactimate and other relevant software for estimating
  • Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements
  • Excellent communication and interpersonal skills to provide exceptional customer service
  • Ability to travel to customers' homes and handle virtual claims countrywide effectively
  • Detail-oriented and organized, with a focus on delivering high-quality work
  • Residency within the posted location is mandatory for this role
  • Ability to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof
  • Valid driver's license and willingness to travel as part of the job requirements
Benefits:
  • Comprehensive training program to help you build a claims foundation and understand the systems and processes in your day-to-day work
  • Ongoing training opportunities for continuous improvement
  • Competitive pay with needed support for continuous development and career advancement
  • Flexibility in scheduling and a time off policy that helps support your work-life balance
  • Initial and ongoing training to get you proficient in your new role
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life

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