Dental Practice Coordinator
3 weeks ago
We are seeking a highly skilled and organized Patient Care Coordinator to join our team at Foothills Pediatric Dentistry. As a key member of our clinical team, you will play a vital role in managing patient interactions, coordinating appointments, and ensuring seamless operations within our office.
Key Responsibilities:
- Patient Interaction: Provide exceptional patient service by warmly greeting and assisting patients in person and over the phone.
- Appointment Scheduling: Efficiently handle patient appointments, including scheduling, rescheduling, and confirming, to maintain a smooth workflow.
- Patient Records: Accurately maintain and update patient records while ensuring confidentiality and compliance with HIPAA regulations.
- Communication: Serve as the key liaison between patients and dental staff, conveying clear and effective information about treatment plans, procedures, and follow-up care.
- Customer Service: Address and resolve patient concerns and complaints with professionalism to guarantee a positive patient experience.
Requirements:
- Prior experience in a dental office is preferred.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Basic computer proficiency.
- Knowledge of dental terminology, procedures, and insurance processes.
- Ability to multitask and thrive in a fast-paced setting.
- Positive attitude and a commitment to delivering outstanding patient care.
Benefits:
- Competitive hourly pay
- 401(k) with matching contributions
- Health insurance options
- Employee discounts
- Paid sick time and paid time off
- Professional development assistance
Schedule:
- Monday to Thursday with occasional Fridays
- Travel required between our Longmont and Thornton locations
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