Nuclear Medicine Assistant
4 weeks ago
To operate the front office in an orderly and efficient manner, maintaining maximum continuum of patient care and coordination of daily electronic and paperwork tasks.
Organize, develop and improve office standards and procedures, maintaining the office communications and work flow.
This position coordinates the clerical and non-technical functions necessary to the efficient operation of The Department of Nuclear Medicine and PET/CT.
ResponsibilitiesCommunication and Customer Service- Keeps supervisor/lead/staff informed of any issues that may arise that affect the operation of the departments.
- Answers all telephone calls in a professional manner, identifying oneself and the department, maintaining high standard of customer service with physicians, patients, offices, hospital departments and employees.
- Reviews daily schedule for accurate appointment time, registration, and referral information.
- Consistently demonstrates knowledge & understanding of, and appropriately uses, the various communication systems in the office, including the telephone and paging systems, faxes, and computer applications such as email as needed.
- Accurately enters or cancels test appointments into EPIC, the HIS.
- Maintains accurate tracking of patients in EPIC as needed.
- Assist floors with correct order entry.
- Alert staff when patient returns or is brought into department.
- Assist staff with arranging transport times to/from department by utilizing EPIC's transport function and contacting floor/RN/technologist as needed.
- Communicates with patients respectfully in a proactive manner, anticipating patient needs. Keeps patient and families informed of any delays.
- Maintains knowledge of NM and PET tests in order to see that appropriate procedures for outpatients are scheduled. Keeps abreast of CMS medical necessity requirements to optimize compliance and reimbursement.
- Gives appropriate patient preparation needs for study requested as measured by successful patient compliance.
- Enters correct patient data into HIS/RIS outpatient schedule.
- Effectively interacts with the Insurance Verification team for study pre-authorization.
- Maintains file of prescription orders for future dates. Transcribes written orders into EPIC, then contacts patient or MD office to schedule from the transcribed order.
- Checks following day schedule for patients without written orders completed and on hand. Calls physician offices to assure orders are delivered prior to scheduled study times.
- Maintains Nuclear Medicine electronic order work queue. Contacts patient or MD office to schedule patients from the queue.
- Verifies order accuracy and verify the order is scheduled with the correct visit type.
- Checks the day prior to the patient's test that it has been pre-authorized and calls the insurance verification team when needed to expedite.
- Directs the patient to appropriate financial counselors for payment arrangements when needed.
- Communicates needed information to the Supervisor or Charge Technologist for add-on requests.
- Communicates with technical staff and/or supervisor regarding calls from referring Dr.'s for any urgent orders.
- Confirms appointment(s) with patients that are scheduled for costly procedures (expensive radiopharmaceuticals)
- Ensure completion of required registration paperwork or electronic documentation, sign-in and security procedures.
- Prepare and distribute patient identification bands.
- Address patient, family, or guest complaints either directly or facilitation from Patient and Guest Services.
- Verify patient's photo ID and insurance cards are updated within EPIC (compare documents provided by patient with the Media Manager- scan if documents have been updated)
- Provides coverage for both departments (Nuclear Medicine / PET) as needed.
- Maintains paper / toner in all printers, copier, fax machine.
- Maintains an organized, stocked and safe work area.
- Reports maintenance problems to supervisor and Facility Management electronically as appropriate.
- Performs other related duties as assigned by the supervisor or manager.
- Although this position does not have routine clinical care related contact with the patient, it is responsible for front-end communication with the patients regarding general information on the type of exam that is scheduled, and what is expected of them.
- The applicant must demonstrate an ability to absorb adequate detail of nuclear medicine and PET procedures, requirements and restrictions, to effectively schedule and communicate necessary information to referring offices, patients and visitors, and direct specific questions to the appropriate resource.
- The NM Asst. must demonstrate competency to work with the technologists in order to individualize care and implement department specific safety applications appropriate to the patient.
- Follows The Christ Hospital and department policies, procedures, objectives, performance improvement, attendance, safety, environmental and infection control guidelines.
- Completes required STAT classes on an annual basis and participates in staff educational programs and attends required in-services at TCH.
- Strictly adheres to the time and attendance policy and gives the Supervisor adequate notice of absences and builds morale by reporting to work on time.
- Maximizes efficiency and service by maintaining the work flow, performing assignments within the established time duration and actively helping others when assignments are light.
- Maintains an organized, stocked, and safe work area.
- Readily adapts to or suggests new methods for improvement of department services.
- Limits disruptive socializing and non-work related reading and telephone calls to break time.
Access to patient records in course of normal operations to conduct the business of medical imaging is a responsibility of all designated personnel. Access of records is limited only to records that are pertinent to the patients care or regulatory requirements and only occur when necessary to carry out duties as part of the imaging team. Confidentiality and protection of all records is the responsibility of each individual.
This access may occur for the reasons stated below:
- Pre procedure in preparation for the scheduled exam
- During the procedures in care of the patient
- Post procedure to follow up on care,
- To QA processes to insure data is correct
- To conduct retrospective reviews for the purpose of education, research or for compliance to ODH, MQSA, ACR or other regulatory requirements
- To respond to daily calls from patients, other departments, physicians or Physician's offices requesting us to access records to review historical procedure record. Documentation of access must occur where appropriate and feasible in log form, comments in EPIC, HIM or McKesson or other available media/format. For further guidance, refer to the following TCH Policies. Policy Number Access to Protected Health Information.
Policy Number Employee Access to his or Her Own Protected Health Information
-
Nuclear Medicine Assistant
4 weeks ago
Cincinnati, Ohio, United States The Christ Hospital Cardiovascular Associates Full timeJob SummaryThe Christ Hospital Cardiovascular Associates is seeking a highly organized and detail-oriented Nuclear Medicine Assistant to join our team. As a key member of our department, you will be responsible for coordinating the clerical and non-technical functions necessary for the efficient operation of our Nuclear Medicine and PET/CT department.Key...
-
Nuclear Medicine Technologist
1 month ago
Cincinnati, Ohio, United States The Christ Hospital Cardiovascular Associates Full timeJob SummaryWe are seeking a highly skilled Nuclear Medicine Technologist to join our team at The Christ Hospital Cardiovascular Associates. As a Nuclear Medicine Technologist, you will be responsible for performing a variety of technical duties involving the use of imaging equipment and the administration of radiopharmaceuticals for diagnostic and...
-
Nuclear Medicine Imaging Specialist
4 weeks ago
Cincinnati, Ohio, United States Trinity Health Full timeJob SummaryThe Lead Nuclear Medicine Technologist applies the practice of nuclear medicine imaging through the safe and effective use of radiopharmaceuticals and nuclear medicine equipment.Key Responsibilities:Manages the procurement, triage, preparation, quality control, calculation, identification, documentation, administration, disposal, storage, and safe...
-
Nuclear Medicine Imaging Specialist
4 weeks ago
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeJob Summary:The Lead Nuclear Medicine Technologist applies the practice of nuclear medicine imaging through safe and effective use of radiopharmaceuticals and nuclear medicine equipment.Key Responsibilities:Manages the procurement, triage, preparation, quality control, calculation, identification, documentation, administration, disposal, storage, and safe...
-
Nuclear Medicine Technologist, First Shift
4 weeks ago
Cincinnati, Ohio, United States UC Health Full timeJob Title: Nuclear Medicine TechnologistUC Health is seeking a highly skilled Nuclear Medicine Technologist to join our Radiology department at University of Cincinnati Medical Center. As a Nuclear Medicine Technologist, you will play a critical role in delivering high-quality care to patients based on assessed needs, established standards of care, and...
-
Nuclear Medicine Radiologist Opportunity
4 weeks ago
Cincinnati, Ohio, United States Radiology Partners Full timeJob Opportunity OverviewCRC is seeking a fellowship trained Nuclear Medicine Radiologist to support our growing practice in Central Ohio. This candidate must be capable of reading non-subspecialty diagnostic imaging and maintain a desire to work in a collaborative environment with local referring physicians.Key ResponsibilitiesRead non-subspecialty...
-
Nuclear Medicine Technologist, First Shift
4 weeks ago
Cincinnati, Ohio, United States UC Health Full timeAbout the Role:The Nuclear Medicine Technologist will support UC Medical Center\u2019s Radiology Department by delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.About UC Medical Center:As the pioneering hospital of UC Health, Greater Cincinnati\u2019s academic health system,...
-
Nuclear Medicine Technologist, First Shift
4 weeks ago
Cincinnati, Ohio, United States UC Health Full timeAbout the Role:The Nuclear Medicine Technologist will support UC Medical Center's Radiology Department by delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures.Key Responsibilities:Deliver high-quality care to patients based on assessed needs and established standards of...
-
Nurse Practitioner
4 weeks ago
Cincinnati, Ohio, United States Nuclear Care Partners Full timeJob Summary: Nuclear Care Partners is seeking a skilled Registered Nurse to join our team in Cincinnati, OH. As a Registered Nurse, you will provide high-quality patient care and work collaboratively with our interdisciplinary team to achieve exceptional patient outcomes.Responsibilities: • Provide skilled care to patients requiring professional nursing...
-
PET/CT Technologist
4 weeks ago
Cincinnati, Ohio, United States The Christ Hospital Cardiovascular Associates Full timeJob DescriptionTo perform all technical duties involving the use of imaging equipment and the administration of radiopharmaceuticals for diagnostic and therapeutic procedures as prescribed by the Medical Director.ResponsibilitiesPreparation and Administration of RadiopharmaceuticalsConsistently demonstrates knowledge in the preparation of...
-
Emergency Medicine Physician Assistant
1 month ago
Cincinnati, Ohio, United States US Acute Care Solutions Full timeJoin Our Team as an Experienced Emergency Medicine Physician AssistantUS Acute Care Solutions is seeking a skilled and compassionate Emergency Medicine Physician Assistant to join our team at Mercy Health - West Hospital in Cincinnati, Ohio.We offer a dynamic and supportive work environment where you can grow professionally and personally. As a Physician...
-
PET Radiopharmaceutical Specialist
4 weeks ago
Cincinnati, Ohio, United States PHARMALOGIC HOLDINGS Full timeJob DescriptionPharmaLogic Holdings is a leading provider of radiopharmaceutical solutions and contract development and manufacturing organization (CDMO) with radiopharmacies across North America. We are passionate about expanding the power of radiopharmaceutical technology to provide transformative diagnostic and therapeutic agents to patients from bench to...
-
PET/CT Imaging Specialist
3 weeks ago
Cincinnati, Ohio, United States Shared Medical Services Full timeDiagnostic Imaging Opportunity Competitive compensation package Shared Medical Services is a well-respected and trusted provider of specialized medical imaging solutions. As an employee-owned company, we prioritize patient care and innovation.As a PET/CT Technologist, you will have the opportunity to work on state-of-the-art mobile scanners, meet new...
-
Physician Assistant
4 weeks ago
Cincinnati, Ohio, United States Enterprise Medical Recruiting Full timeFamily Medicine Physician Assistant OpportunityWe are seeking an experienced Family Medicine Physician Assistant to join our team at a Regional Healthcare Center located in Ohio. The ideal candidate will have 3-5 years of internal medicine experience and some pediatric experience.Key Responsibilities:Provide high-quality patient care in an outpatient...
-
Imaging Operations Manager
1 month ago
Cincinnati, Ohio, United States TriHealth Full timeJob Overview:This position is responsible for the day-to-day operations of the Mary Jo Cropper Breast Center and ambulatory breast imaging locations. The Imaging Supervisor is accountable for ensuring high-quality services and providing support to patients, physicians, families, and other departments. This is achieved by maintaining appropriate staffing...
-
Diagnostic Imaging Specialist
4 weeks ago
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeJob Summary:The Diagnostic Imaging Specialist will perform and produce images for any combination of 2 procedures with related techniques, such as CT, XR, or MRI. This role requires a strong understanding of imaging modalities, including XR, CT, MRI, ARRT, and RDMS. The ideal candidate will have knowledge in workflows, procedures, and processes of the...
-
Imaging Technologist
4 weeks ago
Cincinnati, Ohio, United States Bon Secours Mercy Health Full timeJob Summary:The primary responsibility of a Multi-Modality Technologist is to perform and produce images for any combination of 2 procedures with related techniques, such as CT, XR, or MRI.Key Responsibilities: Performs duties for any 2 imaging modalities, such as XR, CT, MRI, ARRT or RDMS. Safely operate equipment and accessories to minimize risk of patient...
-
Nuclear Medicine Imaging Specialist
4 weeks ago
Cincinnati, Ohio, United States Medpace Full timeJob Summary:We are seeking a highly skilled Imaging Technologist to join our team at Medpace. As a key member of our imaging services, you will be responsible for performing quality assurance checks on medical imaging data collected during clinical trials.This is an exciting opportunity to develop and grow your career in a dynamic and growing field. If you...
-
Integrative Medicine Specialist
1 month ago
Cincinnati, Ohio, United States DOCTORS CHOICE PLACEMENT SERVICES, INC. Full timeOpportunity for a Holistic Medicine PhysicianWe are seeking a board-certified physician with a passion for integrative medicine to join our team at Doctors Choice Placement Services, Inc. in Metro Southwest Ohio.Practice OverviewThis established practice has been serving patients for over 35 years, offering a unique blend of conventional and alternative...
-
Imaging Operations Manager
4 weeks ago
Cincinnati, Ohio, United States TriHealth Full timeJob Overview: This position is responsible for overseeing the day-to-day operations of the Mary Jo Cropper Breast Center and ambulatory breast imaging locations. The Imaging Supervisor will facilitate high-quality services and provide support to patients, physicians, families, and other departments. This is accomplished by ensuring appropriate staffing...