Customer Service Representative Position

7 days ago


Richmond, California, United States Volt Workforce Solution Full time

Are you a skilled communicator looking to build your career in customer service? Volt Workforce Solutions has an exciting opportunity for a Customer Service Rep II at our Richmond, VA location.

About the Role

This is a full-time contract position offering competitive pay and benefits. As a Customer Service Rep II, you will be responsible for assisting customers and business partners via telephone and email, handling complaints in a professional manner, and diagnosing and resolving problems or issues.

Responsibilities
  • Assist customers and business partners via telephone and email.
  • Handle customer complaints in a calm, professional manner.
  • Diagnose, assess, and resolve problems or issues.
  • Monitor progress of delivery routes.
  • Scan haul-away pods and verify stamps.
  • Process changes or cancellations to delivery orders.
Requirements

To succeed in this role, you will need:

  • 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
  • Experience with Microsoft Office and other business-related applications.
  • Bilingual English/Spanish.
  • Strong customer service skills with the drive to resolve issues.
  • Excellent organizational skills.
  • The ability to thrive under pressure while delivering solutions that exceed customer expectations.
  • High school Diploma/GED desired.
Benefits

Volt Workforce Solutions offers a comprehensive benefits package, including health, dental, vision, term life, short-term disability, AD&D, 401(k), sick time, and other types of paid leaves (as required by law).

We are an equal opportunity employer and prohibit any kind of unlawful discrimination and harassment. We are committed to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where we operate.



  • Richmond, California, United States HomeTeam Pest Defense Full time

    OverviewWe are the industry leader in pest management solutions. At HomeTeam Pest Defense, we prioritize customer satisfaction and deliver a delightful experience to every homeowner.As a Customer Service Representative, you will play a vital role in providing positive experiences that significantly affect our customers' likelihood to continue using and...


  • Richmond, California, United States Dave & Buster Full time

    Company OverviewDave & Buster's is a unique entertainment destination that offers an exciting and dynamic work environment. As a Customer Service Representative, you will be part of a team that provides unparalleled service to our guests, ensuring they have a positive and memorable experience.


  • Richmond, California, United States Raising Cane's Full time

    Raising Cane's is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role involves working in a fast-paced environment, providing exceptional service to customers, and ensuring that all food orders are prepared to high standards.The ideal candidate will have excellent communication skills,...


  • Richmond, California, United States Which Wich Superior Sandwiches Full time

    About UsWhich Wich Superior Sandwiches is a leading sandwich chain with a focus on quality ingredients and exceptional customer service. Our team members are passionate about what they do and strive to create a welcoming atmosphere for our guests.The JobWe're seeking a motivated Customer Service Representative to join our team. In this role, you'll be...


  • Richmond, California, United States Strange's Florists, Greenhouses and Garden Centers Full time

    About the RoleThis Customer Service Representative position is an excellent opportunity for individuals who enjoy working with people and want to develop their skills in sales and customer service.The estimated salary for this role is $15.50 per hour, which is commensurate with the local market rate.Key Responsibilities:Provide top-notch customer service and...


  • Richmond, California, United States BINSWANGER ENTERPRISES LLC Full time

    Looking for a dynamic role that will challenge your skills and help you grow in the glass industry? Binswanger Enterprises LLC has an exciting opportunity for a Customer Service Representative to join our team. In this position, you will serve as the positive bridge between customers and operations, ensuring seamless communication and exceptional...


  • Richmond, California, United States GPM Investments Full time

    GPM Investments is committed to delivering an outstanding shopping experience to our customers. As a Customer Service Representative, you will play a key role in achieving this goal by providing personalized assistance, addressing customer concerns, and ensuring a seamless shopping experience.The estimated salary for this position is $28,000 - $38,000 per...


  • Richmond, California, United States CVS Health Full time

    Career opportunities abound at CVS Health, where you can make a meaningful difference in the lives of others. As a Customer Service Representative, you'll play a vital role in delivering enhanced human-centric healthcare for a rapidly changing world.Job DescriptionThe Customer Service Representative position offers a unique chance to work in a leading retail...


  • Richmond, California, United States Ace Cash Express Full time

    We're seeking a skilled and enthusiastic Customer Service Representative to join our team at Ace Cash Express. As a sales associate, you'll have the chance to build strong relationships with customers, provide expert advice on our products and services, and help drive sales growth.You'll earn a competitive hourly rate of $13.00, plus opportunities for...


  • Richmond, California, United States HomeTeam Pest Defense Full time

    Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team at HomeTeam Pest Defense. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our homebuilders.


  • Richmond, California, United States Food Lion Full time

    Job Title: Customer Service RepresentativeEstimated Salary: $40,000 - $60,000 per yearCompany OverviewFood Lion is a leading grocery store chain in the Southeastern and Mid-Atlantic states. We have been serving our communities since 1957 and employ over 82,000 associates.We are committed to providing fast, easy, flexible, and friendly service to our...


  • Richmond, California, United States Food Lion Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and safe store environment.Key Responsibilities:Provide fast, easy,...


  • Richmond, California, United States CarMax Full time

    About the RoleAs a Customer Service Representative at CarMax, you will be the vital link between customers' at-home and in-store experience, providing a seamless process. Your role will involve responding to sales leads and customer inquiries, ensuring customers can buy their desired vehicle in a way that suits them.We are seeking a highly motivated and...


  • Richmond, California, United States Gold's Gym International, Inc. Full time

    Overview:We are seeking a Customer Service Representative to join our team at Gold's Gym International, Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members, guests, and staff.Key Responsibilities:Greet and welcome members, guests, and staff as they...


  • Richmond, California, United States Walgreens Full time

    Walgreens is seeking a Customer Service Representative to provide exceptional customer service and support in our retail stores. As a member of our team, you will be responsible for creating a positive shopping experience for customers by responding to their inquiries, resolving issues, and making recommendations on products.The ideal candidate will have...


  • Richmond, California, United States Walmart Full time

    **About the Opportunity:**We have an exciting opening for a Customer Service Representative at Walmart, where you will be responsible for delivering outstanding customer experiences and supporting sales floor activities.**Key Accountabilities:**Respond to customer inquiries, resolve issues, and provide product information in a timely and courteous...


  • Richmond, California, United States 7-Eleven Full time

    About the RoleAs a Customer Service Representative at 7-Eleven, you will play a key role in delivering outstanding customer service, maintaining a clean and welcoming store environment, and contributing to the success of our franchise store.Job ResponsibilitiesProvide exceptional customer service through prompt and courteous interactionsDrive sales by...


  • Richmond, California, United States RemX Full time

    Job OverviewA night shift opportunity has arisen for a Customer Service Representative with RemX, a leading freight forwarder based in Richmond, VA. This role involves providing exceptional customer service by updating and communicating shipment information to clients.


  • Richmond, California, United States Qualified Staffing Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Qualified Staffing. As a key member of our team, you will play a vital role in managing customer accounts, ensuring their satisfaction, and driving inside sales initiatives. This is an exciting opportunity for someone who is passionate about delivering exceptional...


  • Richmond, California, United States Douglas Aquatics Full time

    Job Summary:\Douglas Aquatics is seeking a Customer Service Representative to join our team as a Pool Entrance Attendant.\The successful candidate will be responsible for providing exceptional customer service, ensuring a smooth and efficient flow of customers through the pool entrance, and maintaining a safe and clean environment.\Main...