Sales Team Lead
2 days ago
About Lane Bryant: 120 years of empowering women, and we're just getting started Our inclusive community champions acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and self-expression, you'll love working here.
The Sales Team Lead is responsible for creating a welcoming store environment through customer engagement and operational leadership. Customer Specialists build lasting relationships with customers that contribute to company goals.
Key Characteristics:
- Provides exceptional hospitality and engages customers to achieve sales goals.
- Takes initiative to cultivate relationships within the community and attract new customers.
- Goal-oriented, with strong organizational skills and ability to multitask in a fast-paced environment.
- Viewed as a leader, influencing others to deliver outstanding customer service.
- Sales and Service:
- Shares products, fit, and fashion trends with customers to inspire and build trust.
- Plans and organizes customer contacts to deepen relationships.
- Participates in community and store activities promoting the brand.
- Business Acumen:
- Stays up-to-date on business drivers, competitive landscape, and fashion trends.
- Balances customer service and operational tasks to prioritize customer needs.
- Operations:
- Supports operational tasks and performs opening/closing duties as needed.
- Maintains a safe work environment and follows company policies.
- Strong sales or hospitality experience, with demonstrated ability to meet performance standards.
- Able to work at least 16 hours per week, including nights, weekends, and holidays.
- Proficient in using mobile technology to engage with customers.
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