Cocktail Server
1 week ago
Job Summary:
We are seeking a skilled Cocktail Server to join our team at Sahara Las Vegas. As a Cocktail Server, you will be responsible for providing exceptional guest service while preparing and serving beverages. You will participate in in-house modeling programs, special casino events, banquet service functions, and perform model/presenter tasks.
Key Responsibilities:
- Provide quality guest service while preparing and serving beverages
- Participate in in-house modeling programs, special casino events, banquet service functions, and perform model/presenter tasks
- Handle cash and credit card transactions at the Point of Sale system
- Provide timely cocktail service in a friendly and courteous manner
- Initiate and engage in conversation with all guests in a professional and friendly manner
- Act as an ambassador of the venue, marketing the hotel and all products offered to the targeted customer base
- Prepare all products according to established venue recipes, focusing on proper portion size control
- Exhibit and execute a complete knowledge of the venue's sequence of service and selling technique
- Provide each customer with a properly itemized bill and secure payment according to established procedures
- Work with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
- Communicate with management, VIP hosts & service staff to rectify any and all customer needs, comments or incidents
- Ensure that assigned area, side station, tables and POS stations are clean and well stocked at all times
- Communicate and work with all support staff to ensure inventory is maintained at established par levels
- Adhere to all established policies, procedures and guidelines
- Minimum of 2 year work experience in high volume beverage or nightclub setting
- Previous cocktail serving experience in a high-volume preferred
- Previous modeling experience preferred, but not required
- Must have strong knowledge of spirits, wines, champagne, mixed cocktails and European bottle service
- Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
- Must possess excellent customer service and communication skills
- Basic knowledge of point of sales systems
- Requires the ability to work within a team environment
- Applicants must be at least 21 years of age
- Must be able to obtain a Nevada state Food Handlers safety card, Alcohol Awareness card and Nevada non-gaming card
- Must be neat and clean in appearance and physically fit to perform the duties required
- Must be able to stand or walk a minimum eight-hour shift wearing high heels and work inside assigned bar area in the venue
- Must be able to observe and quick to respond to various situations while also multitasking and handling stressful situations
- Requires the ability to work within a team environment. If hired in as a steady extra (SE) position, the Cocktail Server-Model must be available to work all shifts, to include Day, Swing and Grave shifts
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