Cocktail Server

4 weeks ago

Las Vegas, Nevada, United States Sahara Las Vegas Full time
Job Title: Cocktail Server

Job Summary:
We are seeking a skilled Cocktail Server to join our team at Sahara Las Vegas. As a Cocktail Server, you will be responsible for providing exceptional guest service while preparing and serving beverages. You will participate in in-house modeling programs, special casino events, banquet service functions, and perform model/presenter tasks.

Key Responsibilities:
  • Provide quality guest service while preparing and serving beverages
  • Participate in in-house modeling programs, special casino events, banquet service functions, and perform model/presenter tasks
  • Handle cash and credit card transactions at the Point of Sale system
  • Provide timely cocktail service in a friendly and courteous manner
  • Initiate and engage in conversation with all guests in a professional and friendly manner
  • Act as an ambassador of the venue, marketing the hotel and all products offered to the targeted customer base
  • Prepare all products according to established venue recipes, focusing on proper portion size control
  • Exhibit and execute a complete knowledge of the venue's sequence of service and selling technique
  • Provide each customer with a properly itemized bill and secure payment according to established procedures
  • Work with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
  • Communicate with management, VIP hosts & service staff to rectify any and all customer needs, comments or incidents
  • Ensure that assigned area, side station, tables and POS stations are clean and well stocked at all times
  • Communicate and work with all support staff to ensure inventory is maintained at established par levels
  • Adhere to all established policies, procedures and guidelines
Requirements:
  • Minimum of 2 year work experience in high volume beverage or nightclub setting
  • Previous cocktail serving experience in a high-volume preferred
  • Previous modeling experience preferred, but not required
  • Must have strong knowledge of spirits, wines, champagne, mixed cocktails and European bottle service
  • Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
  • Must possess excellent customer service and communication skills
  • Basic knowledge of point of sales systems
  • Requires the ability to work within a team environment
  • Applicants must be at least 21 years of age
  • Must be able to obtain a Nevada state Food Handlers safety card, Alcohol Awareness card and Nevada non-gaming card
  • Must be neat and clean in appearance and physically fit to perform the duties required
  • Must be able to stand or walk a minimum eight-hour shift wearing high heels and work inside assigned bar area in the venue
  • Must be able to observe and quick to respond to various situations while also multitasking and handling stressful situations
  • Requires the ability to work within a team environment. If hired in as a steady extra (SE) position, the Cocktail Server-Model must be available to work all shifts, to include Day, Swing and Grave shifts

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