Food Safety and Quality Assurance Manager

4 days ago


New Britain, Connecticut, United States Dairy Farmers of America Full time
Job Description:

In this critical role as a Food Safety and Quality Assurance Manager, you will oversee the implementation of food safety and quality programs to ensure compliance with regulatory requirements, corporate standards, and customer expectations. As a leader in the dairy industry, Dairy Farmers of America (DFA) is committed to providing safe, high-quality products to our customers.

About the Job:
The ideal candidate will have a strong background in food safety and quality assurance, with experience in developing, implementing, and maintaining food safety and quality programs. You will work closely with the quality manager to build and maintain an effective culture of food safety and quality within the facility. Your expertise will be essential in monitoring all stages of quality activities, ensuring employees work in accordance with departmental policies, procedures, and regulatory standards.

Responsibilities:
* Assist the quality manager in developing, implementing, and maintaining food safety and quality programs at the facility
* Complete required quality record review such as laboratory documentation, CCP, PC, and other documentation
* Write, review, and implement quality assurance procedures
* Recommend modifications or upgrades to testing procedures or equipment
* Coordinate procurement of items required for the lab
* Assist the quality manager and partner with operations with pathogen environmental monitoring (PEM) program including oversight of swabbing program, investigation/corrective actions, and mitigation activities
* Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance
* Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes
* Support customer, regulatory, and third-party quality and food safety audits
* Investigate, find solutions, and implement remedies to quality issues and customer complaints
* Support and maintain existing certifications (e.g., SQF, Kosher, Halal, Organic)
* Supervise hourly employee's activities to meet or exceed the standards and specifications established by quality assurance and the organization
* Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion
* Identify and retain highly effective personnel through proper selection, training, and establishing expectations
* Ensure good business communication practices are engaged at all levels to ensure key stakeholders are well informed and can appropriately respond
* Foster a positive and effective work culture with direct reports
* Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime
* Maintain close surveillance over inspection/testing procedures and corresponding results to ensure finished product is food safe and meets customer expectations
* Support the analysis of quality data to assess product performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends
* Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees

Requirements:
* Bachelor's degree in Food Science, Microbiology, Biology, Chemistry, or related field
* 5+ years of experience in food safety and quality assurance
* Strong knowledge of HACCP, GMP, and SQF
* Excellent leadership and communication skills
* Ability to work effectively in a fast-paced environment

Estimated Salary:
$85,000 - $110,000 per year

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