Tech Support Specialist

2 hours ago


Santa Clara, California, United States QualiTest Group Full time
Job Title: Tech Support Specialist

We are seeking a highly skilled Tech Support Specialist to join our team at QualiTest Group. As a Tech Support Specialist, you will play a critical role in ensuring the smooth operation of our lab environment.

Key Responsibilities:

  • Investigate and resolve technical issues related to lab equipment and software systems.
  • Provide timely support to lab personnel to minimize downtime.
  • Collaborate closely with various teams to enhance operational efficiency and maintain high-quality standards in our lab processes.

Requirements:

  • 4+ years of experience in a technical support or field service role, preferably in a laboratory or technical environment.
  • Strong understanding of lab equipment and software systems.
  • Proficiency in reading and interpreting logs and troubleshooting technical issues.

What We Offer:

  • Competitive salary range: $60,000 - $75,000.
  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment.

How to Apply:

Send your resume and a cover letter to [insert contact information].


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