Host

1 day ago


New York, New York, United States CUT Full time
Job Summary:

The Host/Hostess is responsible for providing exceptional guest service, ensuring a warm and welcoming atmosphere for all patrons. This role requires a high level of attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Welcome guests and escort them to their tables, ensuring a seamless dining experience.
  • Respond to customer inquiries and resolve issues in a timely and efficient manner.
  • Maintain a clean and organized hostess station, including menus and drink menus.
  • Process reservations and maintain accurate records in the Open Table system.
  • Stay knowledgeable about menu items, including daily specials, and be able to make recommendations to guests.
  • Be aware of restaurant operations, including hours of operation and promotions.
Requirements:
  • High School Diploma or equivalent required.
  • Minimum 2 years of experience as a Host/Hostess in a fine dining environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Physical Demands:

This role requires the ability to stand for long periods, twist, bend, and lift up to 25 pounds. Vision requirements include close vision, color vision, and the ability to adjust focus.

Work Environment:

The Host/Hostess will work in a fast-paced restaurant environment with exposure to heat, steam, and cleaning chemicals. The noise level may be moderate to loud at times.



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