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Account Manager

2 months ago


Henderson Nevada, United States Allied Universal Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at Allied Universal. As an Account Manager, you will be responsible for overseeing the day-to-day security operations of an assigned client site, managing a team of security officers, and ensuring the delivery of high-quality security services to protect people and property.

Key Responsibilities
  • Supervise the day-to-day security operations of an assigned client site
  • Manage a team of security officers, including hiring, training, and development
  • Ensure the client site is provided with high-quality security services
  • Build and maintain effective relationships with clients and employees
  • Coordinate necessary support services to effectively manage client site operations
  • Meet or exceed financial and operational goals
  • Provide quality customer service
  • Ensure all required reporting and contract compliance requirements are met
  • Assure regular communication of issues or program with Client
  • Handle any escalated security issues or emergency situations appropriately
Requirements
  • Four-year degree in Criminal Justice, Business Administration, or related field
  • Previous contract security, facilities management, military, or law enforcement experience
  • At least two years of business management/operations/supervisory experience
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating, and retaining quality staff
  • Outstanding interpersonal and communications skills
  • Ability to work in a team-oriented management environment
  • Ability to manage multiple priorities, complex situations, and diverse teams
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) or Supplemental Income Plan
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly