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Patient Care Coordinator
2 months ago
The Medical Provider Assistant (MPA) plays a vital role in our medical weight loss clinic, ensuring a positive experience for patients by providing exceptional care and support.
Key Responsibilities- Phlebotomy and Laboratory Services: Perform phlebotomy on all patients, collect blood and lab samples, and follow standard procedures.
- Injection Administration: Administer intramuscular injections and subcutaneous injections, educate patients on self-administration, and constitute medications for patient pickup.
- Patient Triage and Support: Triages patients, enters patient metrics into exam forms, scans and maintains patient paperwork, and tracks inventory of supplies.
- Front Desk Operations: Greets, checks in, and checks out patients, rings up retail purchases, and utilizes Options software systems.
- Patient Flow Management: Manages patient flow to minimize wait time, closes and reconciles the point-of-sale system, and ensures organization and cleanliness of clinic common areas.
- Education and Experience: High School Diploma required, Medical Assistant or Phlebotomy Certification required, and one year of experience in a receptionist, front desk, or customer service role.
- Skills and Competencies: High energy and enthusiasm for helping people, excellent phone skills, intermediate computer skills, experience with EMR and phone systems, ability to multi-task, adapt, and change focus frequently, and work in a fast-paced environment.
- Medical, Dental, and Vision Insurance: Employer-supplemented insurance plans.
- Parental PTO: Generous paid time off for family and personal needs.
- Continuing Education Reimbursement: Opportunities for professional growth and development.
- Promotion and Career Growth Opportunities: Opportunities for advancement within the company.