Systems Support Specialist

1 day ago


Princeton, New Jersey, United States Futran Tech Solutions Pvt. Ltd. Full time
Job Summary">

Futran Tech Solutions Pvt. Ltd. is seeking a skilled System Support Specialist to join our team in Princeton, NJ. The successful candidate will have 3-4 years of experience in onsite support and local IT engineering, with expertise in hardware and software troubleshooting, configuration, and maintenance.

Key Responsibilities">
  • ">
  • Provide top-notch technical support for clients' desktop infrastructure, including Windows and Mac OS systems, printers, scanners, and mobile devices.">
  • Configure workstations, including profile information, printers, dual monitors, and other peripherals.">
  • Troubleshoot hardware and software issues, escalating complex problems to senior engineers as needed.">
  • Maintain accurate records of client issues and resolutions, ensuring seamless communication with the client and internal stakeholders.">
About the Role">

This is a full-time position offering a competitive salary of $35/hour, commensurate with experience. The ideal candidate will possess excellent customer service skills, strong written and verbal communication abilities, and a solid understanding of networking concepts.

Requirements">
  • ">
  • Minimum 3-4 years of experience in onsite support and local IT engineering.">
  • Expertise in hardware and software troubleshooting, configuration, and maintenance.">
  • Strong knowledge of Windows and Mac OS systems, printers, scanners, and mobile devices.">
  • A+ certification or equivalent experience preferred.">
  • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines.">


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