Systems Support Specialist
1 day ago
Futran Tech Solutions Pvt. Ltd. is seeking a skilled System Support Specialist to join our team in Princeton, NJ. The successful candidate will have 3-4 years of experience in onsite support and local IT engineering, with expertise in hardware and software troubleshooting, configuration, and maintenance.
Key Responsibilities">- ">
- Provide top-notch technical support for clients' desktop infrastructure, including Windows and Mac OS systems, printers, scanners, and mobile devices.">
- Configure workstations, including profile information, printers, dual monitors, and other peripherals.">
- Troubleshoot hardware and software issues, escalating complex problems to senior engineers as needed.">
- Maintain accurate records of client issues and resolutions, ensuring seamless communication with the client and internal stakeholders.">
This is a full-time position offering a competitive salary of $35/hour, commensurate with experience. The ideal candidate will possess excellent customer service skills, strong written and verbal communication abilities, and a solid understanding of networking concepts.
Requirements">- ">
- Minimum 3-4 years of experience in onsite support and local IT engineering.">
- Expertise in hardware and software troubleshooting, configuration, and maintenance.">
- Strong knowledge of Windows and Mac OS systems, printers, scanners, and mobile devices.">
- A+ certification or equivalent experience preferred.">
- Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines.">
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