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Claims Specialist

1 month ago

Independence, Ohio, United States Sedgwick Full time
Job Summary

We are seeking a skilled Claims Representative to join our team at Sedgwick. As a Claims Representative, you will be responsible for analyzing and processing low to mid-level auto and transportation claims.

Key Responsibilities
  • Process auto property damage and lower level injury claims, assessing damage, making payments, and ensuring claim files are properly documented and correctly coded based on the policy.
  • Develop and maintain action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
  • Identify and pursue subrogation opportunities, secure and dispose of salvage.
  • Communicate claim action/processing with insured, client, and agent or broker when appropriate.
  • Maintain professional client relations.
  • Perform coverage, liability, and damage analysis on all claims assignments.
Requirements
  • Bachelor's degree from an accredited college or university preferred.
  • Secure and maintain the State adjusting licenses as required for the position.
  • Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics.
  • Property estimating software experience a plus.
  • Familiarity with personal and commercial lines policies and endorsements.
  • Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
  • Knowledge of total loss processing, State salvage forms and title requirements.
  • Excellent oral and written communication, including presentation skills.
  • PC literate, including Microsoft Office products.
  • Analytical and interpretive skills.
  • Strong organizational skills.
  • Good interpersonal skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed Service Expectations.
Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.

They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.

You may be just the right candidate for this or other roles.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.

Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions.

Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts.