Part Time Bank Teller

4 days ago


Newark, California, United States Citigroup Inc Full time
Job Summary

The Part Time Teller is an entry-level position responsible for providing exceptional customer service and assisting with the execution of branch activities. This role involves delivering high-quality client-facing services, processing transactions, and maintaining branch vault cash.

Key Responsibilities
  • Provide friendly and efficient customer service to Citi clients, serving as the first point of contact.
  • Perform accurate and efficient banking transactions, including managing cash supply, incoming/outgoing cash deposits, and maintaining branch vault cash.
  • Identify referral opportunities for new products and services based on clients' financial goals.
  • Educate clients on digital and self-service opportunities offered by Citi.
  • Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
  • Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
  • Maintain working knowledge of client accounts and new and existing products and services offered.
Requirements
  • Previous relevant experience preferred.
  • Demonstrated sales and customer service experience.
  • Money handling experience.
  • Effective problem-solving and communication skills.
  • Ability to work well in a team-oriented environment.
Education

High School diploma or equivalent.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



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