Senior IT Operations Specialist

1 week ago


Honolulu, Hawaii, United States Empower AI Full time

Job Summary

Elevate your career with Empower AI, a leading provider of AI solutions for government agencies. As a Senior IT Operations Specialist, you will play a critical role in maintaining the integrity and performance of our complex operating systems, workstations, and servers.

Key Responsibilities

  • Coordinate and direct complex software installations and upgrades to operating systems and layered software packages
  • Schedule installations and upgrades in accordance with established IT policies and procedures
  • Continuously monitor and tune multiple systems to achieve optimum performance levels
  • Provide expert advice and recommend actions involving complex technical issues
  • Lead and direct the work of lower-level Systems Administrators

Requirements

  • Bachelor's Degree or equivalent related experience
  • ITIL v4 certification
  • IAT-II certification
  • Education/experience in one of the following: SQL, Windows Server 2016/2019, VMware, Linux

Physical Requirements

This position requires the ability to perform the below essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Repeatedly lift and carry weight up to 25 pounds
  • Travel by land or air transportation 15%


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