Customer Service Representative

3 weeks ago

Louisville, Kentucky, United States Generation Tux Full time
{"title": "Customer Service Position", "description": "Join Our Team as a Customer Service Specialist

At Generation Tux, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers through phone, email, and social media platforms.

Key Responsibilities:
  • Resolve customer concerns and ensure resolutions in a timely and efficient manner
  • Investigate and resolve customer issues promptly and effectively
  • Make decisions based on established customer experience guidelines
  • Maintain a customer-centric approach, adhering to best practices and quality standards
  • Exceed productivity and quality standards
  • Adapt to answer customers across various channels, including phone, email, and social media
  • Be dependable and ensure consistent and reliable support for our customers by adhering to attendance standards
  • Utilize strong multitasking and organizational skills to efficiently handle customer inquiries while maintaining a high standard of service excellence
Requirements:
  • 1+ years of call center experience (minimum of 1 continuous year)
  • 2+ years of experience in customer service (virtually or in person)
  • Strong communication skills (verbal and written)
  • Ability to use computers and various platforms (email, social media) to answer customer needs
  • Self-starter, quick learner, and team player
  • Must demonstrate availability and flexibility to work during operating hours as required
Location and Hours of Operation:

Monday-Friday: 10 AM-9 PM EST

Saturday: 10 AM-6 PM EST

Sunday: 10 AM-6 PM EST

Benefits:
  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Vision insurance
  • Disability Insurance
  • Paid time off
  • Employee assistance program
  • Employee discount
Our Commitment:

At Generation Tux, we believe in creating a workplace that reflects society's diversity and promotes equality. We're committed to equal pay, employee resource groups, inclusive benefits, and more.

We're an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

", "lang_code": "en"}

  • Customer Service Representative

    1 week ago

    Louisville, Kentucky, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionKelly Services, Inc. is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing solutions to their problems. Your primary goal will be to ensure customer satisfaction and resolve issues in a...

  • Customer Service Representative

    3 weeks ago

    Louisville, Kentucky, United States McKesson Cork Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at McKesson Cork. As a key member of our customer support team, you will play a vital role in ensuring the highest level of service to our healthcare providers and patients.Key ResponsibilitiesProvide exceptional customer service to healthcare...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Strategic Staffing Solutions.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, resolving complaints, and...

  • Customer Service Representative

    4 weeks ago

    Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a positive and memorable experience with our brand.Key Responsibilities:Answer customer calls...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Quipt Home Medical Full time

    Job Title: Customer Service RepresentativeQuipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and services in the durable medical equipment industry. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job SummaryThe Customer Service...

  • Customer Service Representative

    3 weeks ago

    Louisville, Kentucky, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepresentativeAt Domino's, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in making that happen.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales...

  • Customer Service Representative

    4 weeks ago

    Louisville, Kentucky, United States Chewy Full time

    About ChewyChewy is a leading online retailer of pet food and supplies, dedicated to delivering exceptional customer experiences and making a positive impact on the lives of pet parents and their furry friends.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service...

  • Customer Service Representative

    6 days ago

    Louisville, Kentucky, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers. Your duties will include taking phone calls, taking orders, making pizzas, completing cash transactions, and providing customers with a great customer...

  • Customer Service Representative

    3 weeks ago

    Louisville, Kentucky, United States MV Transportation Full time

    {"h1": "Customer Service Representative", "p": "At MV Transportation, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers. Your primary duties will include reconciling drivers' manifests,...

  • Customer Service Representative

    3 weeks ago

    Louisville, Kentucky, United States Listedbuy Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Listedbuy. As a Customer Service Representative, you will be the primary point of contact between customers, sales staff, and other departments, handling inquiries, order-related issues, product information, credits, and other...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Stock Yards Bank & Trust Full time

    Customer Care Representative OpportunityStock Yards Bank & Trust is seeking a highly skilled Customer Care Representative to join our team. As a Customer Care Representative, you will play a critical role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Provide timely and effective resolution to customer...

  • Customer Service Representative

    3 weeks ago

    Louisville, Kentucky, United States Volt Full time

    Job Title: Customer Service RepresentativeVolt is seeking a highly skilled Customer Service Representative to join our team in Louisville, Kentucky. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, caregivers, and providers through inbound and outbound phone calls.Key...

  • Customer Service Representative

    3 weeks ago

    Louisville, Kentucky, United States Pizza Hut Shop Full time

    Are you a people person with a passion for delivering exceptional customer experiences?Pizza Hut is seeking a Customer Service Representative to join our team in Middletown, KY!As a Customer Service Representative, you will be the face of our brand, providing fast, fun, and friendly service to our customers. You will be responsible for answering phone calls,...

  • Customer Service Representative

    7 days ago

    Louisville, Kentucky, United States Kelly Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kelly. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Job Summary:This is a full-time...

  • Customer Service Representative

    3 weeks ago

    Louisville, Kentucky, United States American Air Filter Company, Inc. Full time

    Customer Service RepresentativeAmerican Air Filter Company, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing world-class customer service to our valued clients.Key Responsibilities:Collaborate with customers to resolve issues and provide...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States U-Haul Full time

    U-Box Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider becoming a U-Box Customer Care Representative with U-Haul.Job SummaryWe are seeking a highly motivated and customer-focused individual to...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Chewy Full time

    Customer Service RepresentativeAt Chewy, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll be the face of our company, engaging with customers through multiple channels to resolve their queries and concerns.Key Responsibilities:Respond to customer inquiries via phone, chat, and emailProvide...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States American Air Filter Company, Inc. Full time

    Customer Service RepresentativeAmerican Air Filter Company, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing world-class customer service to our valued clients.Key Responsibilities:Collaborate with customers to resolve issues and provide...

  • Customer Service Representative

    3 weeks ago

    Louisville, Kentucky, United States Advanced Solutions Full time

    {"title": "Customer Care Representative", "description": "Job SummaryAdvanced Solutions is seeking a highly skilled Customer Care Representative to join our team. As a key member of our Customer Care / Sales Support team, you will provide exceptional customer support and represent the company in a professional manner.Key ResponsibilitiesProvide timely and...

  • Customer Service Representative

    2 weeks ago

    Louisville, Kentucky, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...