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Patient Registration Coordinator

2 months ago

Cape Girardeau, Missouri, United States Saint Francis Medical Center Full time
JOB SUMMARY
The Patient Registration Coordinator plays a vital role in the healthcare process, overseeing check-in, preregistration, registration, preadmission, and admission procedures.

This position is essential for gathering accurate demographic information and ensuring compliance with various regulations, including CMS, government payors, commercial and third-party payors, EMTALA, and The Joint Commission standards. Responsibilities include verifying benefits, obtaining necessary signatures for treatment consent, collecting co-pays, and ensuring that all required documentation is completed and scanned into the medical record.

KEY RESPONSIBILITIES
  • Collect and verify photo identification, insurance cards, and signed forms during the registration process.
  • Manage and maintain system work queues efficiently.
  • Handle telephone inquiries, faxing, scanning, and other administrative tasks as assigned by management.
  • Collaborate with System Scheduling, Authorization, & Referrals to provide assistance as needed.
  • Work closely with other departments to facilitate a smooth patient flow and optimize reimbursement for services rendered.
  • Foster positive relationships within and between departments to enhance customer service.
  • Adhere to the Mission, Vision, Values, and Philosophy of the organization.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Perform any additional duties as assigned by the Supervisor or Manager.

JOB DETAILS AND REQUIREMENTS
Type: Part Time (48 hours per 2-week pay period, with benefits)
Typical hours: 11:00 AM - 11:00 PM, with weekend and holiday rotation.
Education: High School Diploma or equivalent required.
Experience:
  • Preferred two years of experience in a business, billing, or healthcare scheduling/registration/admissions environment.
  • Proficiency in computer and software applications is essential.
  • Must exhibit professionalism and courtesy in all communications with customers and staff.
  • Demonstrate sound independent judgment in various situations.

ADDITIONAL INFORMATION
Saint Francis Medical Center is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and require accommodation to apply for a position, please reach out for assistance. The organization also promotes the health and wellness of its employees by discouraging the use of tobacco and nicotine products.

If selected for a position, tobacco or nicotine users will be required to participate in a cessation program within the first year of employment, at no cost as part of the Employee Assistance Program.