Patient Care Coordinator

2 months ago


Cape Girardeau, Missouri, United States Hanger Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Hanger Inc. As a Patient Care Coordinator, you will play a critical role in providing exceptional customer service to patients, fellow employees, and referral sources.

Key Responsibilities
  • Customer Service: Provide the highest level of customer service to patients, ensuring their needs are met and exceeded.
  • Insurance and Billing: Accurately obtain and verify patient insurance information, including eligibility and benefits, and ensure compliance with relevant laws and regulations.
  • Financial Counseling: Provide counseling to patients advising them of their financial responsibility once benefits have been verified.
  • Administrative Tasks: Maintain accurate and complete patient files, ensure the privacy and security of protected health information, and perform other administrative tasks as assigned.
Requirements
  • Education and Experience: High school diploma or equivalent combination of education and experience required. Minimum of one year customer service, administrative, or related experience preferred.
  • Skills and Abilities: Strong interpersonal, oral, and written communication skills; ability to key 30 words per minute with accuracy; and ability to work with handicapped individuals.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within the company.
  • Work-Life Balance: Flexible work schedules and part-time opportunities available.

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