Regional Manager

4 days ago

New York, New York, United States Imperial Cleaning Company Full time
{"Key Responsibilities": "Key Responsibilities
  • Establish and maintain strong relationships with clients to understand their needs and expectations.
  • Conduct regular site inspections to ensure compliance with company standards and service level agreements.
  • Report and resolve any issues or deficiencies within the agreed timeframe.
  • Ensure employees adhere to company clock-in/clock-out procedures.
  • Perform site visits and estimates with potential clients, identifying opportunities to upsell or cross-sell services.
  • Monitor and manage the scheduling of periodic services, addressing customer complaints promptly and efficiently.
  • Manage overtime within the assigned region, notifying HR and Operations of any staffing changes.
  • Be available for emergency situations, including evenings and weekends.
  • Optimize the profitability of all service locations within the assigned region.
", "Key Requirements": "Key Requirements
  • A proven track record of success in managing and leading teams in the commercial cleaning industry.
  • Strong communication and problem-solving skills, with the ability to resolve challenges and emergencies promptly.
  • Ability to handle multiple projects simultaneously, prioritizing tasks effectively.
  • Customer-focused approach, with a commitment to delivering exceptional service.
  • Working knowledge of administrative procedures, email, spreadsheets, and relevant software applications.
", "Company Overview": "Company Overview

Imperial Cleaning is a leading provider of professional cleaning services, with a strong reputation for delivering high-quality results and exceptional customer service. With a team of over 1,000 employees and a presence in multiple sectors, we offer a comprehensive range of services to meet the needs of our clients.

", "About the Role": "About the Role

This is an exciting opportunity to join our team as a Regional Manager, responsible for leading our commercial cleaning operations and driving business growth. As a key member of our management team, you will play a critical role in shaping the future of our company and delivering exceptional results for our clients.

", "What We Offer": "What We Offer

As a Regional Manager with Imperial Cleaning, you will enjoy a competitive compensation package, including a range of benefits and opportunities for professional development. Our company culture values teamwork, innovation, and customer satisfaction, providing a dynamic and supportive work environment.

", "Equal Opportunities Employer": "Equal Opportunities Employer

Imperial Cleaning is an equal opportunities employer, committed to diversity and inclusion in all aspects of our business. We welcome applications from talented individuals who share our values and are passionate about delivering exceptional results.

", "Location": "Location

Our office is located in an upscale, professional building, easily accessible by public transportation.

", "Job Type": "Job Type

This is a full-time position, requiring a strong commitment to delivering exceptional results and meeting the needs of our clients.

", "Experience": "Experience

We are seeking a highly experienced and skilled individual with a proven track record of success in managing and leading teams in the commercial cleaning industry.

", "Education": "Education

A degree in a relevant field, such as business administration or management, is highly desirable.

", "Language": "Language

English is the primary language of communication in this role.

", "Work Environment": "Work Environment

This role requires a strong ability to work independently, with minimal supervision, and to manage multiple priorities and deadlines.

", "Travel": "Travel

This role may require occasional travel to client sites and company offices.

", "Security Clearance": "Security Clearance

This role requires a high level of security clearance, with access to sensitive information and company systems.

", "Certifications": "Certifications

A relevant certification, such as OSHA or EPA, is highly desirable.

", "References": "References

We require at least two professional references, with a minimum of five years of experience in the commercial cleaning industry.

", "Application Instructions": "Application Instructions

To apply for this role, please submit your resume and a cover letter, outlining your relevant experience and qualifications.

", "Contact Information": "Contact Information

Please contact us at [insert contact information] for more information about this role.

", "Disclaimer": "Disclaimer

Imperial Cleaning is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in all aspects of our business.

", "Language Code": "en"}

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