SAP S4/Hana Business Delivery Lead Systems Analyst

3 days ago


Libertyville, Iowa, United States Synectics Full time
SAP S4/Hana Business Delivery Lead Systems Analyst

The SAP S4/Hana Business Delivery Lead Systems Analyst is a key member of our team, responsible for implementing and supporting SAP solutions to meet business-related requirements. This role requires a service-oriented, positive, forward-thinking individual who can act as a liaison between our third-party support team and end users to ensure technical compatibility and satisfaction of deliverables.

Key Responsibilities:
  • Implement and support SAP solutions to meet business-related requirements
  • Act as a liaison between our third-party support team and end users
  • Write and maintain detailed system documentation, including user and functional requirement specifications, test scripts, SOPs, and work instructions
  • Contribute to strategy sessions and help guide business management in their use of SAP S4/Hana
  • Work with department leadership to create an open dialog to determine issues and derive enhancement priorities
  • Continually scout for business process improvements and support the business in attaining the highest levels of productivity
  • Prioritize business requirements and communicate plans with stakeholders for review and approval
  • Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications
  • Troubleshoot SAP S4/Hana business process in the SCM, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required
  • Walk customers through problem-solving processes
  • Follow up with customers to ensure issues have been resolved
  • Train users
  • Implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies
  • Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes
  • Partner with vendors and third-party support teams to resolve system issues, develop enhancements, and project tasks
  • Troubleshoot functional and technical SAP S4/Hana issues
  • Collaborate with Business Analysts, Project Leads, and IT teams to resolve issues and ensure solutions are viable and consistent
  • Develop and maintain test scripts
  • Facilitate and execute end-user acceptance testing following support team processes
  • Assist with development, implementation, and management of policies, processes, and standards within the technical environment
  • Assist with creating training documentation
  • Be responsive in a fast-paced adapting environment that requires maximum system performance, minimum downtime, and a high degree of customer satisfaction and confidence
Qualifications:
  • Bachelor's Degree in IT and/or Business or equivalent work experience
  • Strong skills in SAP S4/Hana EBS, customer service, facilitation, leadership, analytics, and data modeling
  • Must have strong analytical skills and attention to detail
  • Strong communications skills and the ability to work independently as well as in a positive team environment
  • Strong interpersonal skills to build and maintain relationships
  • Ability to adapt to a constantly changing manufacturing environment
  • Ability to quickly learn new system solutions
  • Manufacturing environment experience
  • Experience in leading systems implementation utilizing SDLC and Project Management methodologies
  • Prior experience in regulated industry; FDA preferred
  • Proficient working knowledge of Microsoft Windows
  • Expert in SAP S4/Hana, specifically EWM
  • Adept in supporting in SAP S4/Hana and non-SAP S4/Hana systems
  • Experience training internal and external end-users
  • Experience writing test scripts as well as SOP and work instructions
  • System implementation experience
  • Life science experience preferred
  • Must have testing experience in the manufacturing sector with extensive SAP S4/Hana knowledge in procurement, manufacturing, warehouse, and/or quality
Benefits:
  • Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois
  • Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife
  • Vision Insurance: Synectics offers eligible employees vision insurance through VSP
  • 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan
  • Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification


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