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Business Systems Analyst

1 month ago

Libertyville, Iowa, United States Integrated Resources Full time
SAP S4/Hana Business Delivery Lead Systems Analyst

The SAP S4/Hana Business Delivery Lead Systems Analyst is a key member of the Integrated Resources team, responsible for implementing and supporting SAP solutions to meet business-related requirements.

This role requires strong analytical skills, attention to detail, and excellent communication skills to work effectively with business process teams, third-party support teams, and end-users.

The ideal candidate will have extensive SAP S4/Hana knowledge in procurement, manufacturing, warehouse, and/or quality, as well as experience in leading systems implementation utilizing SDLC and Project Management methodologies.

Responsibilities include:

  • Contribute to strategy sessions and guide business management in their use of SAP S4/Hana
  • Work with department leadership to create an open dialog to determine issues and derive enhancement priorities
  • Continually scout for business process improvements and support the business in attaining the highest levels of productivity
  • Prioritize business requirements and communicate plans with stakeholders for review and approval
  • Translate business requirements into business-based solutions and ensure an ultimately working solution in SAP S4/Hana or third-party applications
  • Troubleshoot SAP S4/Hana business processes in the SCM, PP, MM, IM, eWM, QM, and MDG modules as well as interfaces, providing resolution and improvements as required
  • Walk customers through problem-solving processes
  • Follow up with customers to ensure issues have been resolved
  • Train users
  • Implement SAP S4/Hana system solutions utilizing the system development lifecycle and project management methodologies
  • Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes
  • Partner with vendors and third-party support teams to resolve system issues, develop enhancements, and project tasks
  • Troubleshoot functional and technical SAP S4/Hana issues
  • Collaborate with Business Analysts, Project Leads, and IT teams to resolve issues and ensure solutions are viable and consistent
  • Develop and maintain test scripts
  • Facilitate and execute end-user acceptance testing following support team processes
  • Assist with development, implementation, and management of policies, processes, and standards within the technical environment
  • Assist with creating training documentation
  • Be responsive in a fast-paced adapting environment that requires maximum system performance, minimum downtime, and a high degree of customer satisfaction and confidence
  • Other duties as assigned

Qualifications:

  • Strong skills in SAP S4/Hana EBS, customer service, communications skills, facilitation, leadership, analytics, and data modeling
  • Must have strong analytical skills and attention to detail
  • Demonstrate strong communication skills and the ability to work independently as well as in a positive team environment
  • Strong interpersonal skills to build and maintain relationships
  • Ability to adapt to a constantly changing manufacturing environment
  • Ability to quickly learn new system solutions

Education/Experience:

  • Expert in SAP S4/Hana
  • Adept in supporting in SAP S4/Hana and non-SAP S4/Hana systems
  • Bachelor's Degree in IT and/or Business or equivalent work experience required
  • Manufacturing environment experience
  • Experience in leading systems implementation utilizing SDLC and Project Management methodologies
  • Prior experience in regulated industry; FDA preferred
  • Proficient working knowledge of Microsoft Windows